Global Technology Infrastructure Compute (GTI Compute) is responsible for managing the firm's global server and storage portfolio's across plan, build and operate functions. The organization is transforming into a Managed Services provider for JPMC and drives product management, engineering standards and productivity initiatives in support of the Managed Services
Infrastructure as a Service (IaaS) within JPMorgan Chase’s Global Technology Infrastructure group develops and operates one of the world’s largest enterprise compute environments providing compute, storage and hosting platforms. The massive scale supports a diversity of business applications to one of the largest banking institutions in the US.
IAAS Level 3 Unix team Role and Responsibilities:
GTI’s mission is to plan, build and operate a set of infrastructure services for the firm that are designed to meet current and anticipated future business needs. The mission is achieved by working toward four strategic objectives:
•Provide a stable and resilient operating environment
•Deliver business value through investments
•Improve efficiency and productivity
•Focus on people
The L3 organisation builds on these objectives by partnering with our L4 engineering teams to deliver measurable service improvements into the L2 support model.
•Respond and resolve Unix escalations and request for technical assistance from different teams.
•Conduct full Root Cause Analysis as required.
• Be present and fully engaged on any Priority one with a severity of 1 or 2 (P1S1, P1S2)
•Review and improve documentation supplied by L3 team to train and help L2 teams as well as Patching team and build teams
•Ensure all documentation is tested and rigorously up to date
•Identify operational and infrastructure risks within the environment and work with the application development team and Operate teams to make corrections and mitigate risks
•Identify opportunities for simplification of repetitive tasks and ultimately automation of such tasks
•Liaise with other Core Engineers in troubleshooting complex, cross-platform issues
•Test new builds, new scripts and new processes, identify variance in support model and document and train where appropriate L2 teams
•Complete requests for automation and scripting submitted to the team via Jira
•Proven record in a Senior Engineer capacity
•7+ years of experience in RedHat Enterprise 4.x, 5.x 6
•8+ years of experience in Sun Solaris 8, 9, 10
•7+ years of VERITAS cluster/ Linux cluster hands on experience
•Experience in HP, Sun, Dell, Cisco ucs hardware in a business critical environment.
•Experience Virutal Server Infrastructure Environment
•Experience in Storage Technologies mainly EMC and Hitachi SAN
•Experience in Linux customized RPM packages
•Good programming skills with Perl, awk, sed, Shell script (Bourne, C, Korn)
•Solid understanding of TCP/IP and networking - ability to use and understand output of tcpdump/snoop technology
•Administration of Unix core services and applications such as NIS, NFS, automount, DNS, DHCP, Samba, SendMail, Apache, NTP, sudo, Jumpstart/Kickstart, LDAP, SSH. KEON
•Must be well-organized, responsible, have good verbal and written communication skills, and able to multitask in dynamic support environment
•Proactively work on process improvements that can be applied globally
•Proactively enhance skill set, keep up to date with the latest technologies and influences in the industry
•Demonstrate good written and verbal communication skills to drive problems to successful conclusion
•Proven ability to work under pressure.
Education and Experience:
•Degree level education
•Red Hat certification
•Excellent technical knowledge gained from a hands on role within a global organization within the Financial Services Industry
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling (US and Canada Only) 1-866-777-4690. Please indicate the specifics of the assistance needed.