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Business Analyst II - Business Banking

Job Description

Currently Business Banking supports 2.4 million clients across the US, including 200,000 clients that are aligned with one of our dedicated Relationship Managers. Business Banking serves the Retail banking clients with revenues up to $20 million. Business Banking partners with most other Chase businesses to provide our customers with a wide suite of products: Ink Business Cards (Credit & Commercial Cards), Merchant Card Processing (Commerce Solutions), Cash Management (Treasury), Credit Origination, and Digital. 

As a business analyst within Business Banking Sales Strategy and Solutions, you will partner with our Sales Strategy, Credit, Service, Marketing and Technology partners to evaluate and define strategic business initiatives that enable our business growth, revenue, and service objectives. Specifically focusing on Business Banking's sales and servicing platforms (deposits and credit), you will develop recommendations and business strategies by partnering with business experts in the development of strategy, business process design, and requirements. You will lead and develop quality initiatives that will enhance and strengthen our platforms and Relationship Bankers’ ability to support our clients.  Understanding how the business banking line of business operates across segments, products, and platforms will be critical to your success.

Role Specific Responsibilities
  • Take initiative to lead and influence work groups; driving consensus, to deliver our objectives
  • Produce charters, scope documents and requirement documents for assigned waterfall initiatives as well as learn and participate in Agile programs, as Chase transitions many teams to this delivery model
  • Develop use cases to explain / demonstrate business requirements / specifications to IT team
  • Identify, assess, and document business requirements and functional specifications, recommending business priorities, and advising business on options, risks, and costs versus benefits of various solutions
  • Assist sponsors in the creation of our requirements components of initiative project charters.
  • Support the current business project delivery lifecycle including conceptual designs and requirements associated with all of our Initiatives. 
  • Responsible for working with the business to analyze business requirements, providing business process, technical expertise, and producing specifications for any new / change in applications.
  • Serve as liaison between your business team and our technology teams (Product Managers, Client Service Managers, Regional Business Managers, Small Business Next Generation leads) . 
  • Partner with the development team to ensure that they understand the requirement.
  • Complete requirements review-handoff to UAT team to assist their test planning & verify sufficient testing. 
  • Help analyze impact of proposed solution across Business Banking and our sales-service platforms

  • 3+ years in Business Banking, Credit Origination, Business Analysis or Related Project Management Experience
  • Creative thinker, with the ability to analyze information and draw conclusions to recommend solutions
  • Positive attitude with the ability to build and foster relationships with internal partners and team members
  • Strong and efficient skills in Excel, Word, and PowerPoint. Blueprint experience a plus.
  • Bachelor's degree in Business, Finance, or Systems; or equivalent work/training preferred
  • Financial Services industry experience is required; w/ Consumer, Business or Commercial banking preferred
  • Sales, Business or Technical Experience w/ Customer Assist, SmartApp, Apstar, Lending origination platforms, CIS, or DDA is preferred.
  • Experience with Agile, Asset Life Management (ALM), Blueprint, and Jira is also beneficial
  • Outstanding organizational and business skills and the ability to deal successfully with complex issues, multiple projects and short deadlines.
  • Expert verbal and written communications skills. Ability to listen effectively and credibly present ideas. 
  • Flexible, with ability to work under minimum direction and use independent judgment in decision-making
  • Understanding of project management methodology and experience with large, complex projects
  • Good interpersonal skills that allow the individual to effectively interact with all levels of management.  Experience working with geographically distributed and culturally diverse work-groups.
  • Experience partnering across multiple lines of business and/or organizations

Req #: 180050831
Location: Columbus, OH US
Job Category: Relationship Management/Sales
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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