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Corporate Risk – Relationship Manager In Support Of Credit Risk - Vice President

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at 

J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We offer strategic advice, lend money, raise capital, help manage risk, extend liquidity, buy and sell securities, and provide many other banking services in markets around the world.


Corporate & Investment Bank Credit Risk is responsible for lending activities and related credit exposures. The group is organized by geography with teams aligned by industry.  CIB Credit Risk works closely with its Middle Office to facilitate the credit risk lifecycle of a deal after it has been closed.  The Credit Risk Middle Office (CRMO), which is part of the Corporate Risk Reporting Projects and Middle Office organization within Corporate Risk, is primarily focused on support for exception management (unlinked, ungraded and unmanaged facilities), over-limits, Futures and Options and OTC processing, and CCIC support.  Additionally, the CRMO works closely with Risk Core Operations (RCO), with is focused on the Facility Management function or the creation/management of the ARC process in addition to reference data management.


Credit Risk Middle Office (CRMO) supports the credit approval and decision making processes for the Americas Corporate and Investment Bank (CIB) Credit Executives and Client Credit Managers in Credit Risk. Credit Risk Middle Office manages the CIB Overlimit and Controls Monitoring and F&O & OTC Clearing Risk processes on behalf of the risk organization.

In a changing regulatory and controls environment Credit Risk Middle Office provides control and oversight for various initiatives including regulatory reports, Systems improvements and implementation and controlled risk management of the firm.

This role is Global leading a team of RMs, partnering with our Credit Executives & driving ownership and resolution of thematic issues, recognizing varying Credit mandates to optimize and simplify support structures spanning a number of disciplines. The role will also focus heavily on service quality the Credit organization receive from support staff.

The Global lead will manage senior stakeholder relationships and communication spanning the Credit Risk Operations and Credit Risk organizations, and will be responsible for the stewardship, governance, leadership  and direction of the RM support functions and oversight of Credit Risk core operational duties and lead the change agenda inclusive of operating model optimization.


The Relationship Managers (RM) act as a liaison between the Credit risk Organization and Operational support functions including CRMO (Credit Risk Middle Office) and TCP MO (Traditional Credit Products Middle Office). The Relationship Managers are on point for Credit Risk Officers to oversee daily processes, identify gaps and issues and establish partnerships across disciplines to lead process improvements that will enforce controls and improve efficiency. The Relationship Managers are proactive risk professionals who ensure proper implementation of Credit Risk Policies, Guidelines and Procedures.  Relationship Managers are dedicated to addressing the concerns, needs and challenges the Credit Risk team encounters while contributing to the overall strategy of the CRMO and other Credit support functions.  RM positions and CRMO/TCP MO interact regularly with Credit Risk Officers, Risk Technology and Risk Reporting as well as various internal project management groups.

Job Responsibilities:
  • Be an integral partner to CIB Credit Risk.  Function as team member and point person between CRMO/TCP MO, Client Product Delivery (CPD) and Credit Risk (CR) to ensure the work product submitted for CR approval is accurate and timely. The Relationship Manager (RM) works with these groups to ensure required documentation has been received, exposures have been properly set up and approved on the systems and credit reporting is correct.
  • The RMs Participate in transaction discussions to ensure all necessary processes have been completed prior to funding and closing.  Oversee tasks (including but not limited to letters of credit, cross LOB client transfers, prioritization of reviews and transaction approvals, UCC lien perfections, flood certifications, legal entity approvals). 
  • Serve as escalation point for issues on BAU transactions.  Be on point (upon initiation) for most complex Facility/deal set ups for transactions (population includes but is not limited to multiple borrowers, tens of facilities, loans booked in multiple legal entities, etc.)
  • Partner with Credit Risk to establish business strategy and priorities aimed at improving process operating models, risk infrastructure, efficiency, risk & controls and reporting
  • Conduit for Middle Office related requests:  projects/remediation that require input from Credit Officers (e.g. regulatory, internal audit and internal review projects).
  • Research and resolve inaccurate information and questions from internal partners around credit systems (e.g. NAICs, Credit Responsibility Units (CRU) and KYC questions)
  • Serve as liaison to business onboarding teams with respect to review and assignment of new relationships
  • Facilitate the review and actioning of key performance measures
  • 7-10 or more years of professional work experience in financial services risk or project management
  • Credit/Market risk experience preferred
  • Familiarity with Credit Risk Infrastructure
  • Strong leadership and collaborative skills
  • Strong presentation and written communication skills
  • Ability to perform well under pressure on teams in a demanding environment
  • Candidates should be highly proficient in Excel, PowerPoint and Word
  • Prior experience managing senior stakeholders and relationships is a preference
  • BS/BA degree
Req #: 180049769
Location: New York, NY US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

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