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Quality Assurance Analyst

Job Description

Chase Consumer & Community Banking serves more than 65 million consumers and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Our 146,000 employees serve our customers by following Chase’s Five Keys to a Great Customer Experience.

 

As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.

 

As a Quality Assurance Tester, you will perform limited scope and end to end system tests. You will also develop test scripts based upon business requirements and processes, in line with defined workflows and use cases; process transactions from system entry to exit; test functionality delivered across applications and workflows; and test applications to demonstrate that relevant existing system functionality is as expected.

Addional responsibilities include: 

  • Develop testing processes and approaches according to JPMC Chase, and Six Sigma/CMM standards.
  • Assist in designing and ensuring overall integrity of the testing strategy.
  • Work with appropriate business and technology leads to determine the acceptable range for test results and performance.
  • Help design, develop and implement test plans, scripts, tools using the detailed business requirements document provided by the business analysts.
  • Work with business and technology leads to identify the appropriate data for testing, and prepare that data for the test cases.
  • Assist Application Developers and technical support staff in identifying and resolving problems.
  • Facilitate resolution and communication of cross-application/organization architectural issues and decisions.
  • Assess and revise test sequence and scope based upon test results and/or changes in product design.
  • Coordinate component, system and documentation testing with the appropriate technical groups and Release Management.
  • Document test procedures and findings.
  • Reconcile test results from different tests and different groups.
  • Assess readiness and deviation of product/project performance based upon test results and product specifications.
  • Perform the tests in both the QA and contingency/backup environments.
  • Applications development or quality assurance testing experience required
  • Experience creating and implementing test environments for a client-server or distributed system involving relational databases
  • Experience creating detailed test cases/scripts for technical and/or business clients
  • Experience creating functional and technical documentation
  • Strong experience with manual testing, testing tools,writing test plans, and reviewing test cases
  • Knowledge of testing methodology, automated test/load tools.
  • Strong Knowledge in developing automated scripts to perform automated testing cycles using (primarily) Mercury Interactive/HP products (Quality Center, QTP, etc)
  • Expert in execution and analysis of automation test results.
Req #: 150125486
Location: Wilmington, DE US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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