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Supervisory Manager - Chase Wealth Management - White Plains, NY

Job Description

Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we:

•          serve 21 million households with consumer banking relationships

•          lent $17 billion to small businesses in 2011

•          are one of the nation's largest credit card issuers, with more than 64 million credit cards in circulation

•          service 8 million mortgage and home equity loans

While we operate across a broad range of businesses, our mission at Chase is quite simple: to be the industry leader in customer service. Our employees put the firm's resources to work every day for our customers.

Chase offers a dynamic environment and the training and support to meet your full potential. Our company is widely recognized as a great place to work, to grow and to invest for the future. Join our team.


The Supervisory Manager will closely partner with the Market Director and be expected to manage all day-to-day administrative, supervisory, and operational aspects for the business in order to achieve our strategic objectives for a designated territory. 

Key Responsibilities include:
  • FINRA designated Supervisor for Advisors in supported region
  • Strategically partner with Market Director to lead and develop supported region
  • Lead and implement  business and firm-wide initiatives (ex. Document Integrity, FINRA changes, etc)
  • Ensure day-to-day Operational, Compliance and Supervisory aspects of the business are functioning
  • Oversee and manage outstanding licensing requirements in supported region
  • Ensure timely and effective responses to Compliance, Supervision and Audit Examinations on a priority basis
  • Ensure effective execution of e-mail reviews and Monthly Account Reviews
  • Address and resolve escalated supervisory issues
  • Follow-up on any concerns that arise from pre-hire compliance checks
  • Manage all trade corrections
  • Review and approve any outside business activities
  • Assist in of the resolution of customer complaints
Business Description:
Chase Wealth Management is part of a 200-year tradition of helping clients pursue their unique financial goals. By truly getting to know and understand our clients, our trusted network of more than 3,000 Advisors provide exceptional service, customized wealth management solutions and a range of investment strategies to help clients meet their needs and long-term objectives.
Chase Wealth Management serves nearly two million clients through two distinct but integrated businesses, Chase Private Client and Chase Investments.
Chase Private Client offers the best of Chase banking combined with the investment expertise of J.P. Morgan. Through a dedicated Banker and Advisor team located in select Chase branches, Private Clients receive the highest level of personal attention, premium banking products and services, and exclusive access to J.P. Morgan's investment resources and capabilities. Learn more about Chase Private Client at
Chase Investments offers traditional investment strategies to Chase customers nationwide-one in every six Americans-to help them build wealth and plan for important life events such as retirement and funding a college education. Learn more about Chase Investments at
"Chase Private Client" is the marketing name for a business within JPMorgan Chase & Co. and its subsidiaries.
Bank products and services are offered through JPMorgan Chase Bank, N.A. and its affiliates. Securities are offered by J.P. Morgan Securities LLC member FINRA, NYSE and SIPC. J.P. Morgan Securities LLC is an affiliate of JPMorgan Chase Bank, N.A. 
  • 5+ years relevant supervisory experience in brokerage operations, supervision, compliance; prefer direct supervisory management experience of Advisors
  • Bachelor Degree  required
  • Broad knowledge base and experience in Financial Services with extensive understanding of regulatory markets
  • Strong controls experience and background
  • Leadership, communication and influencing skills to drive change
  • Excellent presentation skills, effective written and verbal communication skills; must be comfortable dealing with senior management
  • FINRA Series 7, 24, 9/10 (or equivalent) and 66 (or equivalent) required in addition to meeting FINRA continuing education requirements
  • Ability to travel 50% of the time. This position will report to the Regional Supervisory Manager.

JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran

Req #: 180038468
Location: White Plains, NY US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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