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CCB Risk- Card Acquisitions Risk Management, Executive Director

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Chase Consumer & Community Banking serves nearly 66 million consumers and 4 million small businesses with a broad range of financial services through our 137,000 employees.  Consumer & Community Banking Risk Management partners with each CCB sub-line of business to identify, assess, prioritize and remediate risk. Our Risk Management professionals work directly with Consumer Banking, Business Banking, Auto/Student Loan, Card and Commerce Services, Chase Wealth Management and Mortgage Banking to minimize, monitor and control the probability of risk events and mitigate the impact of risk events that do occur.



The Executive Director will manage a staff of professionals responsible for assessing and recommending changes to Risk Management strategies, policies, practices and controls for Chase Card Services.  The Director will lead team of process and analytic professionals responsible for the management of Acquisition Risk judgmental lending strategies, all acquisition risk strategy and requirement documentation, and our control infrastructure.  The Director will play a key role in the delivery of acquisition risk management process changes including changes to the application and the method by which Chase interacts with the Customer on credit decisions.  The Director will ensure that proper oversight of Judgmental Lending decisions is in place, and will optimize the delivery of work.  As the lead over the controls and documentation for Acquisitions, the Director will play a prominent role in the review and prioritization of technology changes for Acquisition Risk, and lead the function’s readiness and response to internal and regulatory audits.  The Director will meet regularly with leadership of Risk Management, Compliance, Legal, Operations, Finance, Acquisitions, and the Card Business Units.  In addition, he/she will interact regularly with external regulators to review Risk Management practices. 


Specifically, the Risk Director will:

  • Lead a team of 6 VP/Managers, Associates, and Sr Analysts, assuring a strong and inclusive culture, continuous professional development and effective performance management;
  • Act as a member of the Acquisitions Risk leadership team;
  • Work with other areas of Risk support the launch of new channels and products, enabling speed to market with strong strategy testing and controls;
  • Manage the team responsible for the management of risk in Judgmental Lending, ensuring strong performance and adherence to Risk Policies and Strategies; 
  • Work closely with Risk Governance, Legal and Compliance to ensure policies are in compliance with laws and regulations;
  • Execute with strong controls to ensure financial performance and adherence to risk policy and requirements, delivering timely and accurate audit work papers when required


  • The role requires a deep understanding of the credit card business with a specific focus on underwriting and lending policies.  Specific qualifications include:
  • Bachelor's degree in a quantitative discipline from an accredited college/university required; Master’s degree preferred
  • 5+ years of experience leading an analytic or process-centered organization
  • 10+ years of experience in the consumer lending industry
  • Strong knowledge and understanding of Consumer Credit laws and regulations
  • Proven ability to develop effective controls and manage risk
  • Excellent communication and interpersonal skills
  • Proven ability to evaluate the business climate, anticipate change and develop compensating strategies
  • Ability to efficiently manage concurrent assignments and quickly react to changing or competing priorities
  • Demonstrated leadership in pragmatically solving business problems through structured analytics
  • Strong project management skills and attention to detail to deliver new strategies in a complex decision technology environment


Req #: 180036291
Location: Wilmington, DE US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

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