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Corporate Compliance - Records Management - Compliance Manager, Vice President

Job Description

Job Description
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Global Information Management
JPMorgan is obligated to retain and manage records in compliance with legal, regulatory and business requirements.  Global Information Management (GIM) is a compliance function that is responsible for leading strategic development of global priorities, and is accountable for governance and oversight of the records management risks faced by the firm.
Role Overview:
The Compliance Vice President – Records Management role will be responsible for contributing to the strategic development and maintenance of the firm’s records management program. This individual will formulate records management controls considering a risk-based approach. The position will be responsible for managing the implementation of strategic and tactical projects impacting global teams.
Key responsibilities:
  • Support Executive Director in program development and execution
  • Address the governance of information assets in all formats, including hardcopy and electronic
  • Apply industry-leading practices and methodologies to achieve program goals
  • Develop standards to help ensure appropriate management of records and information throughout the lifecycle, from creation to disposition
  • Compose and review program policies, processes, and procedures
  • Establish working relationships and routine interface with project sponsors, IT, Audit, Risk, Privacy, Legal, and other key business partners to nurture alliances and set consistent standards for adherence to the Records Management Policy - Firmwide
  • Prepare presentations and reports as required
  • Oversee the administration of the firmwide physical records management system
  • Enhance training and awareness programs and materials
  • Identify and prioritize initiatives to advance the program
  • Define and track project deliveries through to implementation
  • Develop metrics to monitor firmwide compliance
The ideal candidate will be:
  • A subject matter expert in electronic records
  • A proven leader who has success in identifying and solving complex problems
  • Independent thinker who is personally accountable for results
  • Organized, with the ability to help influence vertically and horizontally across the company
  • Good prioritization skills, able to juggle priorities to meet immediate and unpredictable deadlines while also ensuring that longer-term projects are completed.
  • A proven problem solver able to analyze business issues and suggest best in class solutions
  • A good communicator who is able to help influence business leaders in support of the program and policies to represent these effectively to target audiences
  • A strong team player, committed to delivering to high standards and on schedule 
  • Willing to travel to other JPMorgan Chase offices as and when required
  • Bachelors degree in related discipline or equivalent
  • 5+ years of experience related to Records and Information Management required
  • Professional certifications in various technical areas related to records management are preferred (e.g., Information Governance Professional IGP, Certified Records Manager CRM, Electronic Records Management ERM, Enterprise Content Management ECM)
  • Experience in leading and motivating staff  
  • Understanding of regulatory and compliance environment and lifecycle is a plus
  • Project management experience, PMP certification a plus
  • Excellent oral and written communication and presentation skills including development of executive level reviews
  • Highly proficient in establishing and meeting goals, tracking and driving enhancement opportunities, and presenting progress of the same to management
  • Strong leadership and partnership skills required; ability to influence change, and appropriately exercise authority in a collaborative environment
  • Highly organized, extremely detailed and control oriented
  • Strong technical skills including development and utilization of dashboards and other types of reporting tools
Req #: 180035250_1
Location: Chicago, IL US
Job Category: Compliance
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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