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CIB Operations (Derivatives Ops) - F&O Middle Office Representative - Chicago - Analyst

Job Description

F&O Middle Office require a motivated, experienced individual at Non-Officer level with proven client facing skills in the financial services industry to perform high-quality account management responsibilities for a number of external client relationships in regards to their operational / post execution servicing requirements.

 

The responsibilities of our Middle Office Representatives include the following:

 

  • Superior management of client accounts

 

  • Client liaison, education & advice

 

  • Product expiration management

 

  • Account discrepancy management (e.g. trades, commissions, brokerage, margins etc)

 

  • Clearing technology support (i.e. J.P. Morgan Markets)

 

  • Margining of client accounts for Cash & Securities

 

·         Pro-active / strategic approach to client account management (including MIS analysis / driving change)

 

·         Comprehensive KYC knowledge for Operations & Front Office servicing requirements of clients

 

·         Client education of changes / developments to the regulatory framework in the Derivatives Industry

 

·         Partnership with Client Services, Sales and other Middle Office teams across the Corporate Investment Bank for providing industry leading client experience

 

·         Leading initiatives for clients including scorecard performance production / communication on deliverables

 

                    Client visits, onsite training & service review meetings

 

                    Project work

An F&O Middle Office Representative should possess the following skills:

 

  • F&O industry knowledge (Ideally minimum 2 years experience)

 

  • Proven skills in delivering a professional face to our clients and taking ownership of issues through to closure

 

  • Detailed F&O / Cleared Derivatives exchange / product knowledge for global markets across all asset classes

 

  • Comprehensive understanding of physical delivery process for key Fixed Income, Currency, Equity & Commodity F&O products

 

  • Excellent interpersonal skills and be able to communicate across multiple aspects of the organization at various levels

 

  • Be a dynamic & proactive team player

 

  • Ability to identify process improvements that drive capacity, efficiency and control

 

  • Strong written and verbal communication skills

 

  • Ability to work accurately and effectively under pressure

 

  • Strong time management skills required to meet critical deadlines and prioritize

 

  • Strong PC & Industry application skills (e.g. GMI, Microsoft Office)
Req #: 160039520
Location: Chicago, IL US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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