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Operations Risk/Control Manager

Job Description

The VMO is a centralized function within GBDS that manages key strategic Third Party Providers (TPP) relationships (FedEx, UPS and HP etc.).  This function and oversight will provide consistent monitoring of all TPP’s activity in order to ensure compliance to the Third Party Oversight (TPO) policy and procedures.
Principle Duties and Responsibilities
  • Manage, monitor and track a pipeline of third party supplier's compliance to the Third Party Oversight program.
  • Act as a central point for all Engagement Requests
  • Responsible for monitoring through various reports, tools, and system research for all engagements/services associated with the third party supplier.
  • Responsible for decision making on whether an assessment will apply in particular circumstances or could ultimately be waived due to an extenuating circumstance.
  • Monitor and ensure all applicable risk assessments are completed in the appropriate timeframe based on third party risk tier and managing timelines.
  • Understand all assessment issues and monitor and report remediation plan issues until the third party supplier has remediated all reported issues.
  • Work with all levels of the organization to fully understand and document the business needs and any identified solutions.
  • Assist in training Senior Managers on the TPO procedures and systems
  • Oversee multiple countries/regions
  • Work on adhoc projects as required, administer meetings, produce documentation and coordinate actions.
  • Responsible to ensure all requirements of TPO are met which could require working directly with Sourcing, Audit, Risk, Legal, Information Security, Privacy and Third Party Oversight.

Knowledge and Skills


  • Good networking skills and proven experience with liaising with multiple teams.

  • Ability to interact with both JPMC and supplier management

  • Good time management and the ability to work unsupervised, a natural self-starter

  • Strong MS Office suite skills (Excel, Word, Power Point) – SharePoint knowledge
  • Good presentation skills & Strong  oral and written communication skills

  • Ability to lead and multitask

  • Strong organizational skills



  • Degree or significant previous equivalent work experience is preferred.
  • High level knowledge of TPO standards preferred
  • Strong knowledge and experience with the corporate Sourcing, AP, and standard TPO systems is preferred.
  • Outstanding analytical, organizational and research skills
Req #: 160045860
Location: New York, NY US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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