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Technology Vendor Manager, Vice President

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
J.P. Morgan's Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
CIB CAO Vendor Management at JPMorgan Chase is responsible for scoping and driving the vendor management strategy across CIB Technology and Operations. Its purpose is to:
  • Ensure that CIB CAO achieves the most optimal commercial and quality delivery from our third-party resource suppliers
  • Define a consistent and efficient  operating  model between Vendor Management, Sourcing & TPO and with our Tech & Ops clients
  • Manage continuous process improvement across vendor management

We are currently looking to recruit an experienced vendor management professional to provide additional support to manage and execute the vendor optimization strategy. The main focus areas are:

  • Vendor consolidation
  • Maturing our existing engagements
  • Managing transitions for any new engagements
  • Supports the CIB CAO Vendor Management lead in developing the vendor optimization strategy
  • Program manages  the execution of the vendor optimization strategy
  • Develops effective relationships with stakeholders across the organization
  • Interacts closely with stakeholders and clients  to validate data and review actions and plans
  • Contributes to strategic improvement programs across vendor management


  • Manages the Legacy Apps transition to one or more global suppliers  in terms of analysis, planning and execution
  • Executes the Ops vendor optimization strategy, with focus on BPO and KTT
  • Partner with Sourcing to ensure that the bank extracts maximum commercial value from our vendors
  • Ensure that we employ the most optimal contract type per engagement (T&M, capacity based, managed service, etc), including  task order consolidation
  • Develop and manage an effective deal pipeline and implement an optimized deal governance process
  • Experience in the financial services industry highly desired
  • Advanced degree from top-tier institution
  • 8+ years experience as a vendor management professional
  • Experience working with leading outsourcing suppliers
  • Experience of managing or supporting outsourcing engagements of $30+ million
  • Support multi-million dollar vendor consolidation programs
  • Advanced proficiency with Microsoft Office tools, especially Excel, Powerpoint and Visio
Req #: 160021050
Location: Jersey City, NJ US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

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