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Wealth Management - CWM Operations, Sr. Investment Servicing Specialist II

Job Description

J.P. Morgan Asset and Wealth Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
JPMorgan Asset and Wealth Management Operations is located on the Morgan Christiana Campus in Newark, Delaware. The group is made up of roughly 100 employees performing support functions for the Front and Middle Office groups that are located in New York, NY and Columbus, Ohio.  Functions in Investment Management Operations include Portfolio Services, Cash Operations, Reconciliations, Fee Billing and Reporting.
Schedule is Mon-Fri 8am-5pm
Chase Wealth Management (CWM) and J.P. Morgan Securities Inc. Broker Dealer Support Services provide middle office support to over 5,000 licensed representatives such as financial advisors, investment specialists and licensed bankers. This support consists of processing disbursements from brokerage accounts due to death.
Job Description 
As a Sr. Investment Servicing II Specialist in Estate Processing, you will be required to work closely with personal representatives, legal entities, beneficiaries and licensed representatives along with our internal partners to facilitate beneficiary distributions from a retail brokerage or CWM retirement account.  This job includes reviewing deceased client documents such as court appointments, small estate affidavits, death certificates, affidavits of domiciles, tax waivers, etc. ensuring that the authorized individual handling the decedent’s account has complied with estate distribution requirements.  The candidate would make use of brokerage account information and established policy and procedures to communicate document requirements, and confer with executors, Advisors, Licensed Bankers to provide guidance for satisfying requirements.  Other responsibilities include requesting liquidations and calculating payouts as needed.  A strong understanding of the securities industry is recommended, operational experience and prior legal or estate processing experience is a plus. 
  •  Prefer 1+ years of financial services operations experience. Preferably with experience in roles that require reviewing documents and following workflow processes.
    Brokerage industry experience preferred
  • Must have interest and experience consulting with internal and external clients
  • Familiarity with Microsoft Outlook email and Excel spreadsheets required
  • Ability to prioritize with minimal supervision
  • Must have patience and empathy
  • Must have strong problem solving skills
  • Must have excellent communication skills
Req #: 180040022
Location: Chicago, IL US
Job Category: Asset Management
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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