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Business Analyst

Job Description

Technology Department Overview

Banking technology supports technology for 3 parts of the Banking business under CIB (Corporate & Investment Bank), namely GIB (Global Investment Banking), GCB (Global Corporate Banking) & TS (Treasury Services).  GIB works with a broad range of issuer clients, including corporations, institutions and governments, and provides comprehensive strategic advice, capital raising and risk management expertise. GCB manages the firm’s relationships with large corporations, financial institutions and public sector organizations globally to help our clients meet their objectives and challenges in financing, risk management, working capital, cash management and investments. Treasury Services delivers cash management, trade, liquidity, commercial card and escrow services that resolve the working capital and efficiency challenges treasury professionals face today.


Role Description

  • As a front office Business Analyst you will
  • Collect user requirements and feedback from front office bankers in formal and informal settings
  • Perform analysis on large internal and external data sets and be able to identify commonalities between them
  • Produce requirements documentation translating business requirements into functional specification for development teams
  • Manage JIRA process and accompanying  Confluence documentation
  • Manage a project end to end, including release management process
  • Work closely with UX teams on design of new features and components
  • Conduct full end to end testing cycle with QA involvement
  • Handle user support and work with Support team to minimize
  • Drive user adoption and gather feedback from users for continual enhancements and improvements
  • Strive to build common components that can be leveraged by the wider team
  • Build relationships with users and stakeholders from multiple regions and products
  • To excel in this role you should have demonstrable prior experience as a Business Analyst, Business Intelligence Analyst, IT Consultant, Product/Project Manager or related occupation within Financial Services environment. Structures problem solving abilities with superior communication skills are required.


In addition, you must possess the following attributes:

  • 5+ years’ experience working with front office organizations
  • Financial markets knowledge, spanning investment banking products (M&A, DCM, ECM)
  • Experience working in a global virtual team environment
  • Experience working in an Agile methodology
  • Quick learner with strong attention to detail
  • Strong work ethic, self-starter who is creative with a ‘can-do’ attitude
  • Excellent quantitative and analytical problem solving skills
  • Strong communication and presentation skills – ability to translate complex business problems and solutions into easily consumable content
  • High-level proficiency in MS-Office products (PowerPoint, Excel, Word)
  • High-level proficiency in SQL
  • High-level proficiency in confluence and mock-up tools such as Balsamiq
  • Ability to execute multiple projects simultaneously and independently
  • Ability to engage with multiple regional and product specific stakeholders of the same application
  • Professional maturity, personal integrity and polished interpersonal skills
  • Ability to receive and act upon feedback
  • Bachelor’s degree in Engineering, Computer Science, Information Technology, Finance, Business or related field of study

Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world’s important corporations, governments and institutions. You’ll develop solutions for a bank entrusted with holding $18 trillion of assets and $393 billion in deposits.  CIB provides strategic advice, raises capital, manages risk, and extends liquidity in markets spanning over 100 countries around the world.

When you work at JPMorgan Chase & Co., you’re not just working at a global financial institution. You’re an integral part of one of the world’s biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world. 

At JPMorgan Chase & Co. we value the unique skills of every employee, and we’re building a technology organization that thrives on diversity.  We encourage professional growth and career development, and offer competitive benefits and compensation.  If you’re looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. 
@2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran
Req #: 180049569
Location: New York, NY US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

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