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MB Closing Outbound Specialist - Jacksonville, FL

Job Description

Production Operations supports Mortgage Banking Originations by facilitating the transition of a loan to closure. The Closing Outbound Specialist is responsible for confirming the signing occurred as scheduled or communicating to the customer when a reschedule is necessary.  The Closing Outbound Specialist will also ensure all State / Sworn document requirements are met prior to closing.
Principal Duties and Responsibilities (in order of importance)
  • Makes closing confirmation calls to ensure the closing took place and update system of record.
  • Request and upload critical document package from settlement agent.
  • Ensure all State / Sworn documents required are met prior to closing. 
  • Provide back up to closing hotline or closing care representative as business need dictates.
  • High school diploma or equivalent preferred.
  • Minimum of 1 year mortgage closing or processing working experience in conventional, FHA and VA
    financing preferred.
  • Possess strong attention to detail and strong problem solving skills.
  • Ability to work in a fast paced environment.
  • Basic office skills.
  • Basic computer skills.
  • Excellent written and verbal communication skills.
  • Ability to work independently or as part of a team.
  • Able to build relationships quickly.
  • Able to understand and explain HUD 1 settlement  statement preferred.


Req #: 160034021
Location: Jacksonville, FL US
Job Category: Real Estate Finance
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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