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Global Identity & Access Management Program Manager

Job Description

Cybersecurity Technology Controls (CTC) delivers streamlined and consistent solutions supporting JPMorgan Chase’s Controls, Access Management and IT Risk agendas, with a focus on stability, delivery, efficiencies and people. The goal of TC is to drive standardization, consistency and simplicity in a JPMorgan Chase architecture that fosters long-term productivity, quality and innovation across the entire enterprise. The disciplines within this organization are Oversight & Controls Technology, Identity & Access Management, IT Risk & Controls, and Third Party Risk Management. 
The Global Identity and Access Management (GIAM) organization within CTC provides access control governance and Identity Services for all lines of business (LOBs) globally, providing the right access to the right people at the right time for all technology platforms and applications supported by TC, and provides a comprehensive set of applications, tools, and staff to globally implement, monitor and manage technology risk solutions.
The primary function of the role is to partner with the GIAM Service/Product teams, firm-wide lines-of-business and 3rd parties to drive the GIAM vision, strategy and implementation for a Privileged Access Control model across the firm.  This includes ensuring identification, management and monitoring accounts with elevated or administrative access to the firm’s systems.  Specific responsibilities include:
Project Manager is responsible for partnering with business and technology teams in the definition, development and delivery of the Global GIAM Privileged Access implementation and adoption program to reduce risk in the organization through sustainable, efficient and secure access solutions.
Responsible for the overall program management on the work effort, including plan development, delivery and status reporting, RAID management and communication with the GIAM Program and stakeholders. 
Accountable for the completeness, fitness and communication of plans and for ensuring key risks, dependencies, issues, questions and decisions are raised, actioned and resolved.  Responsible with the technology delivery owner and product owner to ensure full delivery of the workstream objectives.
We are looking for a self-motivated leader who is enthusiastic and has a keen interest in understanding the business and managing risk. The successful candidate will demonstrate strong organizational skills, excellent program / project management skills, a solid understanding of risk and controls for the firm and the ability to address issues independently, even when working under pressure, with challenging deadlines. Given that the role will involve communicating with employees at varying levels, with diverse functional roles, the individual will need strong communication and negotiation skills.
  • Experienced technology program manager with proven contributions to the development and execution of strategic technology and process change initiatives in the context of broad corporate, business and finance goals
  • Direct experience with Identity and Access processes, controls and systems and expertise in the Technology Privileged Access domain strongly preferred.
  • Knowledge of identity and access management systems and processes including Single Sign On, Kerberos, digital certificates, application-application accounts, and access requirements for Cloud.
  • 10+ years of experience in / knowledge of more than one of the following areas: Program / Project Management, Controls, Risk, Technology, Audit, Legal / Compliance
  • Strong track record of driving and delivering results
  • Demonstrated experience in program / project management including identifying, remediating and escalating issues or risks, as necessary
  • Excellent written and oral communication skills with the ability to present information in differing degrees of detail and form, depending on the audience (including executive presentations)
  • Strong organizational and prioritization skills and ability to multi task and deliver to a tight deadline
  • Self-starter who enjoys working in a fast-paced and demanding environment
  • Experience and proven ability in developing management reports, gathering /analyzing complex data, developing accurate conclusions and providing recommendations with sufficient comprehension of the business to understand risk implications
  • Strong interpersonal skills and ability to work with and influence people at all levels across organizational boundaries 
  • Ability to work in a highly collaborative and matrixed environment
  • Proven ability to build strong partnerships with colleagues and desire to learn quickly, be flexible and think strategically
  • Vendor engagement experience preferred
  • Experience identifying strategic improvements and delivering measurable change in a planned manner


Req #: 180048584
Location: Columbus, OH US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

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