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CIB Operations (Derivatives Ops) - F&O Middle Office Representative - Chicago - Associate

Job Description

Americas F&O Middle Office at J.P. Morgan is structured with a tiered operating model so that key external relationships classified are serviced by Associate level Middle Office Representatives who each have a limited number of top-tier clients.


The Americas F&O Middle Office team is further organized into two teams by client type / asset classes of the F&O products traded. These teams are “Banks & Asset Managers” and “Hedge Funds & Commodities”.


Americas F&O Middle Office require a motivated, experienced individual at Associate level with proven client facing skills in the financial services industry to perform high-quality account management responsibilities for a number of key relationships in regards to their operational / post execution / strategic servicing requirements.


The responsibilities of our Associate level F&O Middle Office Representatives include the following:


  • Priority Relationship Account Management


  • Client Liaison, Education & Advice


  • Product Expiration Management


  • Account Discrepancy Management (e.g. Trades, Commissions, Brokerage, Margins etc)


  • Clearing Technology Support (i.e. J.P. Morgan Markets)


  • Margining of client accounts for Cash & Securities


  • Pro-Active / Strategic Approach to Client Account Management (including MIS analysis)


  • Comprehensive KYC Knowledge for Operations & Front Office Servicing Requirements of Priority Relationships


  • Client Education of Changes / Developments to the Regulatory Framework in the Derivatives Industry


  • Client Visits, Onsite Training & Service Review Meetings


  • Prospect Client Sales Meetings


  • Project Work

An Associate level F&O Middle Office Representative should possess the following skills:


  • Extensive F&O industry knowledge (Ideally minimum 5 years experience)


  • Proven skills in delivering a professional face to our clients and taking ownership of issues through to closure


  • Detailed F&O exchange / product knowledge for global markets across all asset classes


  • Experience in handling a client base consisting of Banks, Hedge Funds, Pension Funds, Insurance Companies, Asset Managers, Commodity Trading Advisors, Corporates, Utility Companies, Oil Companies & Food Companies.


  • Comprehensive understanding of physical delivery process for key Fixed Income, Currency, Equity & Commodity F&O products


  • Excellent interpersonal skills and be able to communicate across multiple aspects of the organization at various levels


  • Be a dynamic & proactive team player


  • Ability to identify process improvements that drive capacity, efficiency and control


  • Strong written and verbal communication skills


  • Ability to work accurately and effectively under pressure


  • Strong time management skills required to meet critical deadlines and prioritize


  • Strong PC & Industry application skills (e.g. GMI, Microsoft Office)
Req #: 160039515
Location: Chicago, IL US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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