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Audit Practices Manager - Global Technology Audit Operations

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.4 trillion and operations worldwide. The firm is a leader in investment banking; financial services for consumers and small business, commercial banking, financial transaction processing, asset management, and private equity. JPMorgan Chase & Co. serves millions of consumer in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.
The JPMorgan Chase Internal Audit Department is accountable to the Audit Committee of the Board of Directors, the Office of the Chairman, executive management and regulators.  Internal Audit is charged with providing an independent evaluation of the adequacy and effectiveness of the overall system of internal control.  The function works as a strategic partner to assist management in identifying and mitigating control risks and ensuring compliance with laws and regulations across the firm.
Audit Professional Practices is responsible for supporting the Internal Audit Department by maintaining and enhancing programs and processes that promote a standard of excellence and assist auditors in their day-to-day responsibilities. This includes managing the Audit Department’s core business processes, including audit policy/methodology and supporting tools, quality assurance, internal and external reporting, department technology infrastructure, and training and campus recruiting. Additionally, Professional Practices is responsible for creating processes to ensure significant regulatory issues regarding Audit are identified and addressed appropriately.
The Global Technology Audit Practice Manager supports the Technology Chief Auditor and the Senior Practices Director.  This person will liaise with the Technology Audit team, Professional Practices, and works with resources on the Global Finance and Business Management team to support their initiatives and deliverables.
The ideal candidate will have an audit and business management and/or project management background. The candidate will be self-motivated, organized, work well under tight deadlines, and able to multi-task with a commitment to excellence. The candidate must have strong attention to detail.  The ability to appropriately deal with confidential data and issues is paramount.
  • Identifies and drives operational level change, assisting with strategic delivery and audit transformational change being driven by the technology audit team as required.
  • Primary support for activities and interactions related to Audit Committees, Control Committees, Risk Committees, Business Reviews, Global Regulatory Agencies, senior management, third party reviewers of the Internal Audit product, etc.
  • Manage activities for team related to plan oversight and execution including but not limited to audits, changes activities, issue validations, continuous monitoring, continuous auditing, and other audit work.
  • Assist in driving annual planning and associated deliverables such as AUI reviews, risk assessment, and AUI mapping
  • Manage scheduling of staff to ensure the technology audit team is fully utilized
  • Participate in the change management process by notifying Practices of changes
  • Resource management including interns and contractors such as headcount monitoring and compliance (training, certifications, conflicts of interest)
  • First point of contact for all regulatory and stakeholder enquiries, ensuring accurate and timely delivery of requested information.
  • Review, challenge and provide QA of reporting and KPIs, including highlighting key discussion points to Senior Practices Director and Chief Technology Auditor
  • Updating and maintaining team sharepoint site, managing internal team communications including all colleague calls and town halls.
  • Responsible for understanding contractors aligned to your business and point of contact for contracts and related items
  • Talent management including liaising with HR, staffing initiatives, onboarding, recruiting, recognition, and talent reviews
  • Be a subject matter expert on Internal Audit systems (SAA, RMT, TMS) and processes to drive consistency and efficiency
  • Understand the businesses and functions covered by your team at a broad level including assigned AUIs
  • Maintain a strong collaborative network with all key individuals especially regional and technology partners applicable
  • Ensure the business is in compliance with Audit and corporate-wide objectives and policies
  • Provide direction, prioritize work, develop, and guide junior business management staff within Global Finance and Business Management
  • Work closely with all Internal Audit and firm-wide peers to achieve our Business Principles: Exceptional Client Service, Operational Excellence, Commitment to Integrity, fairness and responsibility and a Great Team and Winning Culture
  • A Bachelor’s degree or relevant experience is required.  An MBA degree and/or professional certification, such as CPA, is strongly preferred
  • 7+  years of relevant experience including Audit and/or Financial Services
  • Strong executive reporting and data visualization skills
  • Excellent communication and interpersonal skills required with ability to communicate effectively with senior management and regulators
  • Work well in matrix teams; success in interacting and influencing peers, management and teams with a comfort in challenging more senior people constructively
  • Demonstrate supervisory and leadership capabilities, including effective performance management and staff development
  • Strong analytical skills and ability to drive to conclusions and results
  • Proven ability to be effective under pressure and be willing to take personal responsibility and accountability
  • Results oriented – ability to work independently to drive projects to completion
  • Ability to manage multiple tasks concurrently, with a high sense of urgency
  • Proven project management/organizational skills
  • Enthusiastic, self-motivated, effective under pressure and willing to take risk
  • Advanced knowledge of Microsoft Excel and PowerPoint required
Req #: 180052000_1
Location: Wilmington, DE US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

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