This position is for a Senior Level 2 / 3 VMWARE / ESXi Systems Administrator responsible for the management and maintenance of the company’s ESX / UCS infrastructure computer systems. This position will report to the Regional Manager. As a Senior Administrator, you will also be expected to mentor other less experienced team members as needed.
You will work closely with the global team, Level 3 and Level 4 subject matter experts, and business teams to maintain the infrastructure and support the critical business functions of the company. You will participates in team meetings, upcoming changes, and root cause analysis meetings. This individual will work with a regional and global staff of engineers of similar skills as well as Operating Systems (OS) Teams.
Duties and Responsibilities:
Leading ESXi / ICP infrastructure projects and related ongoing support
Leading project teams for large ESXi infrastructure project initiatives.
Defining departmental run book documentation.
Providing day-to-day customer support and critical telecommunications functions.
Writing business correspondence for recommendations, project support, and customer service purposes.
Conducting customer meetings to analyze incidents and applicable systems
Working with Project Managers and or Change Requester's to develop project scopes, estimates, milestones, and timelines.
Acting as technical resource for all assigned work and technical escalation point for assigned support issues.
Implementing and maintaining ESXi firmware / patches to meet the organization’s current and future requirements.
Managing the ESXi / UCS computer systems that include VMWARE and Cisco UCS.
Providing second level support. This requires resolution of user involved incidents that involve ESXi expertise.
Identifying, analyzing, and resolving ESXi system problems, performance issues, and resource allocation.
Representing the ESXi Infrastructure team as a technical consultant on projects assigned which includes maintaining project plans and documentation of system builds and modifications.
Interacting and coordinating with vendors for incident resolution as needed.
Shift Pattern will be either Sun to Thurs or Tues to Sat 8 hours per day evening shift. The hours are 1130 to 8:30 EST No on call required.
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
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