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Commercial Bank, MMBSI Louisiana- Senior Administrative Assistant

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at *LI-POST


Commercial Banking: (CB), one of JPMC’s four lines of businesses, provides a full range of  services including lending, treasury services, investment banking, commercial card and asset management products to meet its clients’ domestic and international financial needs. Through a network of 125 offices and about 7,000 employees, CB serves approximately 23,000 clients nationally, including corporations, municipalities, financial institutions and not-for-profit entities, with annual revenue generally ranging from $20 million to $2 billion, and nearly 36,000 real estate clients, owners and investors. CB is the third largest commercial bank in the U.S., with almost $140 billion in loans and almost $200 billion in deposits. In 2013, CB generated revenue and earnings of $7.0 billion and $2.6 billion, respectively.


The Senior Administrative Assistant will perform diverse administrative functions requiring confidentiality, initiative and sound judgment.  The successful candidate will possess structure, attention to detail, quality focus, high energy and flexibility to a high-paced deadline driven organization.  This individual will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. 


As a Senior Administrative Assistant, your duties and tasks mostly reflect variety and complexity, requiring judgment and experience to successfully accomplish tasks with limited direct supervision.  You will apply well-honed skills and adapt procedures, processes and techniques to the completion of assignments. Daily, you will work under limited supervision, receiving instruction on new assignments.



  • Compliance – Manage sensitive data policy requirements and required reporting for team (including Passport & Sensitive Data Reviews)
  • Manage sports and entertainment tickets
  • Expense Management – Processing invoices and T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines
  • Provide back up support for a senior executive, working closely with executive’s assistant
  • Provide direction and guidance to other team members as needed
  • Help manage the calendars of team members and work effectively with other administrators and meeting participants to efficiently and effectively schedule meetings.  Adept at working around conflicts in a proactive and skilled manner and keeping manager aware of updates.
  • Provide general office support including photocopying, booking meeting rooms, ordering supplies, mail distribution, facilities management and floor maintenance
  • Assist in editing spreadsheets and presentations including printing and binding for client meetings - skills in Word, Excel, and PowerPoint required
  • Provide general office management such as new hire and contractor on boarding/termination checklist arrangements; space arrangements/real estate for the group; ordering supplies/equipment
  • Management and maintenance of confidentiality of personal information
  • Demonstrated high degree of professionalism in executive interactions
  • Work cooperatively with national full administrative assistants team, in positive partnership to back up each other smoothly
  • Perform routine tasks such as those related to weekly staff meeting communications/dial-ins/room set up; weekly report collection/distribution; ad hoc group directory and org chart updating upon changes in group
  • CKC contact maintenance and call note entry for team as needed
  • Handle regular activities without prompting, and advise in advance with issues or delays
  • Provide regular status updates if work is outstanding
  • Participapte in planning of events and marketing activities including CKC nomination, RSVP list, logistics and onsite assistance as needed





• Strong time management, sound judgment, good prioritizing, team player - Advanced ability to organize and manage own time
• Strong PC skills (proficient knowledge of MS Word, Excel, and PowerPoint)
• Highly proficient in general office procedures (e.g., filing, correspondence, arranging meetings)
• Superior oral and written communication skills - able to generate high quality emails and messages to individuals at all levels of the organization; proactive and polished manner
• Effective interpersonal skills
• Tact and good judgment in confidential situations and the ability to interact with senior management
• Excellent telephone manner and coverage within the group
• Enthusiastic, self-motivated, good common sense, effective under pressure, and flexible - Self starter with the ability to work in a high pressure environment
• Excellent organizational skills and the ability to effectively handle multiple priorities with a professional attitude
• Excellent problem solving and ability to think critically and outstanding oral and written communication skills
• Demonstrates sound judgment and discretion in handling confidentiality and sensitive topics
• Professional, refined profile with expertise in administrative or related functions; experience working for executives and proven ability to meet their expectations with accurate and efficient delivery
• Strong ownership, positive attitude and self-motivated - coupled with strong accountability for tasks
• Exceptional experience with: calendar management, time and expense management support, meeting coordination, meeting support planning
• Knowledge of and adherence to all company policies and procedures
• Prefer minimum three years’ experience working in an administrative capacity
• Expected work schedule 8am-5pm, M-F with flexibility for overtime depending on the work load
• Knowledge of the following systems: EURC, TEEMS, OTP, ePurchase, and Travel Express is a plus
• College degree is a plus
Req #: 180053405
Location: New Orleans, LA US
Job Category: Admin/Secretarial
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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