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Commercial Bank - Document Processing Specialist - Wholesale Lending Services (Chicago, IL)

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its JPMorgan Chase & Co brands. JPMorgan Chase & committed to providing a comprehensive set of benefits choices to meet different employee needs and lifestyles, which include choices such as Flexible Work Arrangements with periodic work from home and non-standard business hours, fully paid parental leave time, health care insurance and retirement benefits.


Commercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment banking, and asset management - to meet our clients' domestic and international financial needs.


As a Document Processing Specialist you will work independently and identify errors as it pertains to the notary and collateral process in Wholesale Lending Services. The specialist will summarize and provide recommendations as well as monitor and track quality performance. The specialist will adhere to JP Morgan Chase and Wholesale Lending policies and procedures. The successful specialist will exercise sound and independent judgment, have a willingness to take on projects to meet business goals and take ownership of tasks with a sense of urgency.

  • Processing Subject Matter Expert.
  • High production capabilities.
  • Able to adapt to change and maintain performance.
  • Detail-oriented with a strong emphasis on quality.
  • Knowledge of the Notary process.
  • Experience with reading and interpreting loan and compliance documentation.
  • A strong analytical, interpretive and problem solving skill.
  • Understanding collateral is strongly preferred, but not required.
  • Demonstrate verbal and written communication skills and excellent analytical skills.
  • Strong time management, interpersonal and people skills.
  • Demonstrate the ability to function in a joint, cooperative manner.
  • Intermediate to advance use of Microsoft Word, Excel, Access and SharePoint
  • Knowledgeable in VLS, RLOTS, ACBS, Ivault, Loan IQ, ABLE and/or DealWorks
  • Desire to move into team lead or management role.
  • Other duties as assigned.

  • 3-4 years of prior loan operations experience in a banking or financial services industry.
  • Strong Knowledge of Loan documentation required
  • Works with a sense of urgency; seeks out and adapts to best practices; seeks constant improvement; motivated by personal and departmental goals.
  • Bachelor’s Degree a plus; 1-3 years of professional experience in financial services or equivalent is required.
  • Previous quality control or compliance experiences a plus.
  • Proven track record of prioritizing workload to meet or exceed client expectations.

Req #: 180054388
Location: Chicago, IL US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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