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Software Governance Analyst

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


Our Global Technology Infrastructure Group in conjunction with the Global Technology Architecture & Engineering group is redefining how JPMC manages its software governance.


The Enterprise Software Asset Management team (eSAM) is actively seeking a Business Analyst to serve as liaison between eSAM, the Architecture & Engineering groups, Cyber Security & Technology Controls, Chief Development Office, and the Lines of Business across the firm. This role will be part of a multi-disciplinary team implementing a new firm wide software governance model along with supporting policies, standards, and procedures.


The role requires and individual with experience & knowledge in : Technology risk and controls frameworks, cyber security vulnerabilities, active management of software products throughout complete life cycle for commercial and open source software products. Success will rely heavily on the individual’s ability to provide thought leadership to develop strategies, drive consensus, and change. Ability to abstract details into compelling strategies and presentations to drive consensus across divergent stakeholders. Strong quantitative & analytical skills are required to frame risks, strategies, options, and solutions.


The individual will be responsible for policy interpretation to develop supporting standards and pragmatic control procedures across the Technology & Business Controls organizations. The individual will be required to lead cross functional programs to implement software policies include developing software life cycles to manage software hygiene and cyber risks, identifying key roles & responsibilities to support the day to day to operations of the life cycles, designing supporting processes and reporting.  The role will require significant firm wide communications on the programs status, new policies & standards, and changes to software governance.


Work with key stakeholders (ex. Technology Controls, Data Management, Architecture, Application Development, etc.) to analyze business requirements for new applications and business process controls. Work with the stakeholders and development team to ensure that they understand the specifications. Conduct business process modeling and generate applicable scenarios for the technology functionality testing team.


  • College degree, or specialized training or equivalent work experience
  • Minimum eight years of relevant work experience in Risk Management, Technology Controls, Software Life Cycle Management, Software Governance
  • Consulting experience a plus
  • A collaborative style and ability to build the appropriate relationships and partnerships both across the firm
  • Ability to drive consensus across divergent stakeholders
  • Experience in technology policies, standards, and control procedures
  • Strong quantitative and analytical skills
  • Strong communication and presentation skills
  • Experience/understanding of business process reengineering and business modeling concepts, business systems development and analysis
  • Awareness of the business and IT strategy
  • Basic understanding of the company's business practices and familiarity with the company's products and services
  • Working in an Agile Environment
  • Ability to engage with key stakeholders across teams to drive implementation of solutions
  • Strong organizational skills and ability to multitask and work in a changing environment
  • Experience identifying automation opportunities and driving them through to implementation
  • Line of Business experience a plus
  • Software Asset Management experience a plus
  • Hardware Asset Management a plus
  • Business Intelligence experience an plus
  • MS Word, MS Excel, MS Access, MS PowerPoint, JIRA, Confluence, SharePoint, SQL Queries (Oracle and SQL Server)
Req #: 180016648
Location: Columbus, OH US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

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