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Project Administrator

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.


Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through relationships with auto dealerships.

 

Within Chase, Consumer Banking provides great products and an outstanding customer experience at over 5,600 branches and 18,700 ATMs in 23 states, as well as online and over the phone.

 

As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you’ll put others first, do what’s right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what’s next – for you and for us.

 

 
 
As a Project Associate you will be responsible for directing and managing large and / or complex programs and projects across the JPMorgan Chase Consumer & Community Banking (CCB) organization with focus on Chase Commerce Solutions.  
 
This position requires a strong self-starter who can proactively engage a virtual, cross organizational team without formal direction, and who has senior level interpersonal skills such as influence management, negotiation, and analytical/problem solving skills.  You will manage projects or help Project Managers manage projects from concept through implementation including initiation, requirements, design, build, & test and support both Agile and Waterfall methodologies.  This will include coordinating resources (staff, equipment, vendors and consultants) across one or more projects, managing the budget for assigned project(s), monitoring project progress (risks & issues), adjusting resources and priorities accordingly, preparing and presenting progress reports for management, collecting, documenting and archiving all required development artifacts, & ensuring technologies are integrated properly to support Chase Commerce Solutions.
 
Primary Duties and Responsibilities 
  • Manage projects through the entire Software Delivery Life Cycle (SDLC) using standard project processes and tools
  • Manage project budget and financials
  • Create project plan and track to key milestone dates associated with targeted implementation window
  • Manage project risks, issues, actions/deliverables
  • Partner with Technology and Product to define approach for build phase and/or scripts; maintain master plan and dates for the build phase from start of build to completion
  • Track hours utilization against forecast and escalate variences
  • Partner with the Business to identify operational risks and ensure overall operational readiness prior to launch; develop operational readiness playbook and facilitate Go/No Go meetings upon completing of testing
  • Manage project communications & status reporting (e.g. project performance metrics/KPIs)
  • Develop slides / decks for senior management team to articulate project status and issues
  • Proactively identify obstacles and collaborate with team to identify several options/solutions
  • Identify and help implement continuous process enhancements/improvements
  • Identify opportunities to automate or streamline current processes, focus on driving efficiency and improvements in controls.
  • Collect and store all required compliance artifacts for the project across the project life cycle.


 
Bachelor's Degree required or equivalent work experience and minimum 1+ years of experience in information technology and/or Business Operations
  • Working knowledge of Consumer & Community Bank (CCB) IT and its supporting Lines of Businesses strongly preferred
  • Experience in Managing a staff of Project Managers
  • Extensive experience establishing and managing to project plans and key milestone dates
  • Ability to develop and manage a project budget
  • Experience with projects in multiple technologies, functions and industries
  • Experience with Agile and waterfall software development methodologies
  • Proficient creating senior management presentations using MS PowerPoint
  • Experience managing resources that are geographically distributed and culturally diverse.
  • Strong written and oral communication skills
  • Excellent judgment and decision making
  • Ability to resolve conflict & facilitate decision-making
  • Proven ability to make complex decisions based on experience, analysis and judgment.
  • Flexible, process-oriented, organized, with excellent analytical & troubleshooting skills
  • Formal project management training and PMP Certification  is preferred
  • Proficient in Microsoft Office Suite and familiarity with Microsoft Project is require
 
Req #: 160029072
Location: Wilmington, DE US
Job Category: Project Management
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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