As a Vice President, Application Support Lead you will be responsible for day to day operations of CT&R Global Identity & Access Management (GIAM) infrastructures and products including the production, testing and development environments. Works with the development support teams to provide design guidelines and imparts knowledge on technical trends and solutions. Lead Technical Projects to install new applications and expansion of existing applications. Identify the hardware and software components the applications will use for implementation and provide instruction on how to appropriately implement application components. Instruments end to end monitoring of infrastructures to ensure high availability and timely alerting of potential issues. Ensure infrastructures have adequate capacity and are refreshed on a periodic basis. Develops and maintains system documentation, run-books and production metrics reporting.
Provide support, guidance, and training to both internal and external clients during the analysis, development and testing processes. Work effectively within team to identify and resolve issues. Communicate effectively with both technical and non-technical individuals at all levels. Provide expert knowledge of the Identity Management and Security Tools architecture, and serve as Subject Matter Expert to IT Risk Management teams on those topics.
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
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