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GPS HR Business Partner (Associate)

Job Description

Company Overview


JPMorgan Chase & Co. (NYSE:JPM) is a leading global financial services firm with assets of $2.5 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing and asset management.


It began operations in the Philippines in 1961 with a representative office. Since then, the firm has expanded its presence into a fully integrated franchise, comprising Investment Banking, Treasury and Securities Services, Equity Sales and Research as well as foreign exchange and fixed income trading operations. JPMorgan Chase & Co. has a number of legal entities operating in the country, including the Manila Branch of the bank, which has a commercial banking license as well as a derivatives license, and a securities company with a seat on the Philippine Stock Exchange.


JPMorgan Chase & Co. launched its Global Service Center in Manila in 2005 and in Cebu in 2010, to provide a wide variety of strategic support including analytics, finance and accounting voice-based services, transaction processing and other functions to its affiliates around the world.


Information about JPMorgan Chase & Co. is available at


We have an opportunity for a Business Partner in our HR Global People Support group.



General Job Responsibility


The HR Business Partner role sits within the Global People Support HR Business Partner organization. The HR Business Partner’s responsibility is to work with managers at varying levels of the organization to execute strategic priorities (set by senior leaders). Experienced HRBP teams will operate across multiple levels and with primary LOB alignment although may also support other LOBs and have a secondary discipline. They provide support to HRBAs and managers on core HR activities. They help managers engage with others in GPS and with specialists to bring resolution to their HR-related matters. This position will report to the HR Business Partner Lead.



Key Responsibilities

  • Support the implementation of people agenda initiatives and efforts for a business area
  • Provide day-to-day advice on human capital matters

  • Take in organizational decisions made by business leadership and cascade the structuring & re-organizational changes deeper into LOB areas to institutionalize the new organization into BAU

  • Support year-end compensation process by ensuring that baselines are accurate and synchronized (including joiners, leavers, transfers) with finance and/or business management, providing guidance on IC and salary planning as appropriate and supporting managers through compensation decisions.

  • Support the performance and talent management cycle by partnering with managers on an as-needed basis to handle succession planning needs and requirements, answer performance questions, issues and processes, supporting and providing guidance on the promotion process particularly during quarterly & end-of-year timing

  • Facilitate feedback processes and other employee input initiatives, e.g. action plans based on EOS, Pulse Checks, etc

  • Support or participate in individualized development and coaching to managers and emerging leaders, as needed, and in partnership with the development team. This may include supporting action items that stem from leadership coaching provided by the aligned HRBP or an external coach

  • Be available to provide front-line support to managers for HR risk/controls initiatives

  • Provide project management support for HR-related initiatives being implemented within LOBs

  • Support HRBAs in cross-LOB and large scale initiatives

  • Work with MIS to ensure headcount management and accurate data collection and reporting to support  fact based, metrics driven client bases

  • Be a champion of HR process change. Analyze processes, data and trends to make recommendations to management team for continuous improvement

  • Partner with HR colleagues of all levels to drive efficiencies and leverage best practices

  • Ensure appropriate controls are in place and managed effectively for all critical HR processes

  • Lead and/or actively participate in HR projects, aligned to key identified HR priorities



JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/Disability/Veteran

Minimum Qualifications

  • Holds a Bachelor’s Degree or equivalent preferably in Psychology or Behavioural Science.  Earned or completed post graduate course is a plus.
  • With 8 to 10 years of experience in an HRBP-Manager level capacity.

  • Has solid background in following: Talent Management, Performance Management, Employee Services, Compensation and Benefits.

  • Demonstrated excellent skills in stakeholder management, critical thinking, presentation skills, relationship building, team player.

  • With extensive experience in strategic business partnering, project management, and people management/handling a team.

Req #: 180042850
Location: Taguig City, 00 PH
Job Category: Human Resources
Employment Type: Full Time
Potential Referral Amount: 0 Philippine Peso (PHP)

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