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Mortgage Banking, Operations Relationship Manager, CLeveland, OH, Jacksonville, FL

Job Description

  • Serve as senior point of contact for dedicated correspondents
  • Maintain production levels with file accuracy on all Agency, Non Agency, and FHA      programs in accordance with policies and procedures
  • Build strong lasting business relationships with correspondent lenders
  • Work directly with 1-2 Account Executives on correspondent related issues
  • Partner with all internal correspondent departments on loan level situations
  • Participate in regularly scheduled training / trending meetings with correspondents
  • Responsible for overall customer satisfaction of dedicated correspondents
  • Review Underwriting, Compliance and Funding activities to ensure proper suspense clearing
  • Review complex files

ยท      Minimum 7 years experience in Mortgage Banking, including Agency , Non Agency, and Government Programs

  • Minimum 3 years experience in either Underwriting or Compliance capacity
  • Bachelors Degree preferred
  • Solid Understanding of Underwriting, Compliance, and Funding
  • Exceptional Communication and Customer Service Skills
  • Excellent problem solving ability
  • Strong Negotiation skills

Req #: 160034485
Location: Cleveland, OH US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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