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Asset Management - Client Support, Distributions Platform - Associate

Job Description


JPMorgan Chase & Co. is a leading global financial services firm with assets of more than $2.4 trillion, over 250,000 employees and operations in over 60 countries. It operates across four business segments including Asset & Wealth Management, Corporate and Investment Banking, Commercial Banking and Consumer and Community Banking.

J.P. Morgan Asset & Wealth Management advises institutions, endowments, foundations and families through Asset Management and Wealth Management. Our Wealth Management business includes J.P. Morgan Private Bank, J.P. Morgan Securities and Chase Wealth Management.



Overall Purpose of the position



Act as single point of contact for the Distribution Platforms operating with JPMorgan Asset Management (Europe) S.à r.l. (“JPMAME”). Coordinate new onboarding requests received from Distribution Platforms, interacting and cooperating with the relevant internal stakeholders such as the Onboarding Team, Client Services, Sales Offices, Legal, Compliance and the Retrocession team.

Main responsibilities and Duties

  • The primary functions are to (1) ensure a sustainable and disciplined end-to-end controlled environment for the Intermediary Onboarding process; (2) identify and escalate issues with a sense of urgency; and (3) partner with the business to ensure timely remediation of issues

  • Establish, develop and strengthen effective relationships and partnerships with the platforms and the internal JPMAME’s functions

  • Coordinate with the relevant functions to obtain information / documentation to respond to both regulatory and internal JPMAME’s onboarding requirements

  • Manage the timely delivery of all document production requests. Provide accurate responses to all examiner questions (i.e., Intermediary Acceptance Committee, conducting officers, GFCC).

  • Identify mitigating factors and circumstances (as applicable) to rebut issues identified during the examinations

  • Communicate with the relevant businesses and functions regarding regulatory issues, findings by the regulators, and remediation related to those findings.

  • Keep attention to existing Distribution Agreement and make sure, when required, that update/amendment are brought to the agreement in order to reflect new regulations and/or JPMAME’s internal rules

  • Regular communication to senior management. Contribute to monthly reporting providing key figures

  • Make sure that all relevant AML/KYC/KYD systems and log documents are filled in

  • Facilitate regular meetings with platforms in order to track ongoing onboardings, rebate reconciliations issues and operation/client services questions

Professional Profile 

  • Good understanding of the distribution platform model
  • Fluent spoken and written English. Other languages are a plus
  • Legal experience is an advantage but not a requirement
  • Solid experience of global operational/retrocessions processes, client on boarding and client services
  • Recognized skills for problem solving
  • Excellent knowledge of MS-Office tools

Personal Profile

  • Team player with drive for excellence and strong client focus
  • Clear communicator both in writing and oral

  • Striving for results and finding solutions

  • Strong organizational and interpersonal skills

  • Ability to work under pressure and meet deadlines

  • Adaptable to a fast changing environment and very demanding client


JPMorgan Chase & Co. offers an exceptional benefits program and a highly competitive compensation package. JPMorgan Chase& Co. is an Equal Opportunity Employer.


Req #: 180034505
Location: Senningerberg, L LU
Job Category: Asset Management
Employment Type: Full Time
Potential Referral Amount: 4000 Euro (EUR)

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