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Cyber Vulnerability Management - Root Cause Analyst

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
 
Cyber Security is chartered with managing and directing the security programs focused on the discipline of cyber security design, implementation, analytics, threats, monitoring, response, and investigation across the organization. Our core services are focused on assuring the security of the computing environment, protect customer and employee confidential information, and comply with regulatory requirements globally. This is accomplished through strong information risk governance, active collaboration with business risk managers, and providing high quality security solutions and services which enable improving the organization's overall risk posture.
 
Job Summary
The Cyber Vulnerability Management (VM) team has the remit of assessing, discovering, and remediating security vulnerabilities across the firm.  Root Cause Analysis (RCA) is a new function being developed within the team to analyze large vulnerability datasets to identify trends, underlying problems, and systemic issues within a large and diverse technical environment.  This is a technical role that requires an understanding of Windows, UNIX, and Database technologies.  The ideal candidate will perform the following functions:
 
Primary Duties and Responsibilities 
  • Analyze large vulnerability datasets to identify trends and changes to normal data profiles and isolate root cause issues
  • Lead and coordinate technical RCA activities and investigations with teams across the globe
  • Engage relevant technical support and engineering teams as needed to drive remedial solutions
  • Create detailed RCA reports for attention of cyber and technology teams and senior management 
  • Develop, document, and manage RCA processes and templates
  • Present RCA findings to both technical and non-technical audiences
Qualifications
Bachelor’s degree in computer science, information systems or equivalent experience along with a minimum 5 years of experience in technical root cause analysis in a large corporate environment.
  • Minimum 5 years of information technology and/or cybersecurity experience
  • Experience with manipulating large datasets and basic statistical analysis
  • Significant experience with MS Excel, MS PowerPoint, MS SharePoint.
  • Good understanding of technology concepts across Windows, UNIX, and Databases (Oracle, MS SQL, Sybase)
  • Good understanding of security/vulnerability scanning tools (i.e., Qualys, Symantec ESM)
  • Experience with security best practices and implementation of these concepts
  • Previous experience working in large scale environments with diverse technologies
  • Strong presentation skills that can speak to all levels of the organization
  • Excellent relationship/partnering skills with other enabling teams (i.e., other Firmwide technical teams)
  • Able to take the initiative, work under pressure to deadlines, and juggle multiple priorities
  • Strong attention to detail and data accuracy when undertaking data analysis
  • Ability to create and implement RCA processes that can scale firmwide
  • Ability to assimilate technical data, work with large datasets, and translate results into layman terms
  • Able to understand and break down complex problems
  • Ability to work in a persuasive manner with diverse personnel at all levels of the organization
  • Strong ability to drive change in an organization
  • Excellent communication skills (verbal and written)
 
Beneficial Characteristics/Qualifications
  • Systems Administrator (SA) level of technical ability on at least one platform (Windows, UNIX)
  • Database Administrator (DBA) level of technical ability on Oracle, MS SQL, and/or Sybase
  • Experience with Qualys scanning
  • Experience with Symantec ESM scanning
  • Experience with Tableau to create dynamic reporting and real time dashboards
  • ‘Big data’ experience or understanding of ‘big data’

Req #: 160016587
Location: Columbus, OH US
Job Category: Corporate Staff
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

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