Compliance Officer– Records Management - Associate

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

Global Information Management

JPMorgan is obligated to retain and manage records in compliance with legal, regulatory and business requirements.  Global Information Management (GIM) is a compliance function that is responsible for leading strategic development of global priorities, and is accountable for governance and oversight of the record retention and records management risks faced by the firm.

Role Overview:

The compliance officer role for records management will be responsible for supporting the programs control and risk-based approach to records management program and processes ensuring that initiatives and related projects are performed in accordance with program strategy and implementation is consistent and compliant with records management practices across the company.

Key responsibilities:

• Support Records and Information Management Director as a strategic partner for records management program development and execution
• Assist in the oversight and support of the records management objectives and initiatives and participate in the development  of overall program
• Ensure consistent utilization of GIM tools/technology across the enterprise
• Identify gaps or needs for business support tools such as; templates, forms, FAQs process or procedure documents as required
• Prepare presentations and reports as required
• Identify and communicate business risk exposures with LOB Compliance Officers and testers and provide guidance around records management processes, controls and policies
• Assist in the coordination of committees, forums and working group sessions ensuring routine interactions with project sponsors, key stakeholders, Audit, Risk, Privacy, Legal, Compliance and other key business partners to nurture alliances and set consistent standards for global and local program requirement, in alignment with the Compliance Framework:
• Support strategy for policy and procedure development and maintenance
• Support of training and awareness programs
• Support implementation of record keeping and oversight structures
• Support program goals for risk assessment, testing and reporting standards

The ideal candidate will be:

• A proven leader who has success in identifying and solving complex problems
• Independent thinker who is personally accountable for results
• Organized, with the ability to help influence vertically and horizontally across the company
• Good prioritization skills, able to juggle priorities to meet immediate and unpredictable deadlines while also ensuring that longer-term projects are completed.
• A proven problem solver able to analyze business issues and suggest best in class solutions
• A good communicator who is able to help influence business leaders in support of the program and policies to represent these effectively to target audiences
• A strong team player, committed to delivering to high standards and on schedule  
• Willing to travel to other JPMorgan Chase offices as and when required

• Bachelors degree in related discipline or equivalent
• 2-5 years experience related to Records and Information Management required
• Understanding of regulatory and compliance environment and lifecycle is a plus
• Project management/UAT experience a plus
• Excellent oral and written communication and presentation skills
• Experience establishing and meeting goals, tracking and driving enhancement opportunities, and presenting progress of the same to management
• Strong leadership and partnership skills required; ability to influence change, and appropriately exercise authority in a collaborative environment
• Highly organized, extremely detailed and control oriented 
• Strong PC Skills including Microsoft Excel, Access, Word, PowerPoint and other reporting tools