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Banking Services Technology - Scrum Master

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.


J.P. Morgan Chase is a leading global financial services firm.  The firm is a leader in investment banking; financial services for consumers and businesses, transaction processing, asset and wealth management, and private equity.  Under the JPMC brand, the firm services millions of customers in the United States and abroad.  This includes many of the world's most prominent corporate, institutional and government clients.

About J.P. Morgan Corporate & Investment Bank

J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets and investor services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.


The Receivables Technology team within the Commercial and Investment Bank is looking for a Scrum Master professional to join one of our Agile (Large Scale Scrum) feature teams.


The Scrum Master role will be responsible for developing and maintaining process for a full feature team.  The Scrum Master will be required to facilitate the Scrum process; including facilitation of a feature team (5-9 people) as well as cross-team Scrum process for the overall Product team.  The Scrum Master will have no management authority over the team; yet will have a leadership role to execute typical responsibilities.  Typical responsibilities include; 

  • Help resolve impediments 
  • Create an environment conducive to team self-organization 
  • Capture empirical data to adjust forecasts 
  • Shield the feature team from external interference and distractions 
  • Enforce time boxes 
  •  Keep Scrum artifacts visible  
  • Promote transparency across multiple feature teams, with Product Owner, and Technology Management 
  • Promote improved engineering practices and/or connect mentors with the team to improve value delivery 
  • Help the team build quality in to the software & deliveries  
  • Conduct research to identify solutions and evaluate processes  
  • Interact directly with stakeholders 
  • Contribute to continuous improvement of the feature team, e.g. by participating & leading in retrospectives and sharing observations and ideas for improvement. 


  • Experience working and teaching/coaching teams to follow Scrum Framework
  • Relevant experience as a Scrum Master or in a role demonstrating similar behaviors
  • Ability to inspect and adapt the way the team works to continuously improve
  • Excellent critical thinking skills, ability to find and solve root causes of problems amid "noise"
  • Experience working with Lean/Agile principles
  • 5+ years of relevant experience in technology applications
  • Experience with business rule intensive systems and high volume manual workflows a plus
  • Excellent written and verbal communication skills when working with both internal business and technical people and with external customers, ability to solidify vague requests, explain issues, and guide to solutions.
Req #: 160016511
Location: Chicago, IL US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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