Apply Now    

Associate Senior User Experience Designer

Job Description

Chase Consumer and Community Banking (CCB) serves 50 million customers with a broad range of consumer financial services, including personal banking, investment advice, small business lending, mortgages, credit cards, payments and auto financing. Our 160,000 employees serve our customers by following Chase's Five Keys to A Great Customer Experience.

As a Chase employee, you'll be part of a company that makes a real difference every day for our customers, our communities and ourselves. With a focus on customer service, you'll put others first, do what's right and create solutions that make lives better. We invite you to build your career on our strong foundation and help shape what's next - for you and for us.

 

UI/UX designers, business developers, graphics designers, user experience research, user strategy, project managers, copywriters and other creative professionals comprise the teams within the Digital Customer Experience Organization (dCE). These professionals are responsible for delivering unique and innovative designs and experiences across organizations, applications, products and offerings. Diverse backgrounds range across design agencies, mobile handset manufacturers, financial institutions, mobile carriers, startups and content providers.

We are looking for a profoundly engaged experience designer to join us. In this role, you will be part of a multi-disciplinary team of designers, planners and researchers committed to designing the future of banking.

This role requires a deep understanding of experience design for digital products and services of all kinds, sizes, shapes and contexts.

The Designer will influence and help drive the direction, vision, and methodology for a growing team in our NY studio and set the bar for quality by example, with energy and passion.  This will require a strong point of view on design, hands-on creation of experiences, developing strategies for implementation within a complex ecosystem and building meaningful relationships within the organization.
A user-centric view is paramount while providing simple, fun and innovatively enriching mobile experiences for our customers. You will be working in a fast-paced environment alongside our design systems, graphics, architecture, product and engineering teams to deliver new experiences through effective artifacts (from Customer Journeys & Ecosystem Maps to Participatory Design Prototypes & Wireframes).
A balanced understanding of strategy, research, interaction and visual design is a must. Finally, you are a customer experience advocate, excited about our customer’s lives through simple, intelligent and enriching products and experiences.
  • BFA or BA in related field, graduate design degree preferred
  • 1-3 years of experience in experience design and graphic / visual development required.
  • Ability to synthesize complex, interdependent, and sometimes competing needs
  • Effective communication of design solutions across roles & levels
  • Awareness and practical understanding of current technologies, and their application and relevance to digital experiences
  • Proven understanding of responsive web & mobile application design and wireframe development
  • Solid communication and interpersonal skills
  • Thrives in a fast-paced, collaborative, team-oriented, cross-functional environment
  • Ability to influence others and provide thought leadership on design
  • Actively listens, hears and understands what is said and not said, and with nuanced comprehension of meaning and intent
  • Team work: Develops and sustains effective and cooperative working relationships with direct reports, peers, managers and other internal or external stakeholders
  • Flexibility/adaptability (ability to change direction based upon team and stakeholder consensus)
Req #: 160030147
Location: New York, NY US
Job Category: Digital
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

Apply Now    

Join our Talent Community

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

Join Now

Privacy Statement

Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

Need disability related assistance?

If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling (US and Canada Only) 1-866-777-4690. Please indicate the specifics of the assistance needed.


Keep in touch

Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.