JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
Chase Consumer & Community Banking serves nearly 66 million consumers and 4 million small businesses with a broad range of financial services, including personal banking, small business banking and lending, mortgages, credit cards, payments, auto finance and investment advice. Our 129,000 employees serve our customers in 57.5 million households by following Chase's Five Keys to a Great Customer Experience.
•Develops technical vision and roadmaps without supervision; sharing the technical and business vision to large audiences on a regular basis.
•Frequently anticipates problems and analyzes ways to mitigate the risk.
•Articulates the business value and impact of advanced technical and non-technical information with ease and knows when to seek more experienced management assistance.
•Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue.
•Projects excellent command of business knowledge and has the ability to solicit input from internal and external sources.
•Spearheads complex programs that span multiple inter-organizational units and interfaces with more experienced management
•Is recognized as a positive leader and frequently provides feedback and strategic recommendations to management.
•Affects change within sphere of influence and leads development of innovative improvements.
•Makes decisions of a global, strategic nature by analyzing complex data systems and incorporating knowledge of other lines of business
•Responsible for coaching and mentoring less experienced team members
•Advanced understanding of LOB technology drivers and their impact on architecture design, performance and monitoring, best practices and JPMC policies
•Advanced understanding of performance and monitoring
•Proficient in Unix and Linux infrastructure technology
•Advanced understanding of best practices and JPMC policies
•Advanced troubleshooting skills
•Demonstrated ability to conceptualize, launch and deliver multiple IT projects on time and within budget
•Ability to articulate to more experienced management a technical strategy in clear, concise, understandable terms
•Must be able to assemble technology solutions and effectively define and implement a working architecture
•Technical certifications as required