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Executive Director, Retail Channel Execution Oversight

Job Description

Role: Executive Director, Retail channel execution oversight
Mortgage Bank is expanding its presence in the affordable lending segment in order to making home ownership available to as many customers as are qualified to take advantage of it. With this objective, a new organization has been formed to design and implement a new business model in this segment.
Job description:
This role is responsible for designing and implementing affordable lending business model in the Retail channel, including elements like branch coverage strategy, staffing approach, lead generation strategies (e.g., realtors). The role will report to Head of Affordable Lending and requires extensive interactions with the Retail channel - including the channel executive, regional managers and frontline staff- as well as the Affordable lending strategy team and other functional teams (e.g., Marketing, Community Outreach).
Responsibilities will include:
  • Develop execution model affordable lending in Retail channel
  • Develop and implement branch coverage strategy to improve penetration
  • Define regional objectives and action plan to improve affordable lending performance
  • Define target hiring profile, set and monitor hiring goals by region
  • Identify potential lead sources by region (e.g., partnership with realtor associations)
  • Manage communication and maintain regular cadence with regional sales teams (e.g., sales events)
  • Directly manage a team of 2 to 3 associates/ VPs
  • 4-year college degree required; advanced degree desirable
  • Leadership track record to drive change in a large organization
  • Strong problem solving and analytical abilities
  • Excellent written and verbal communication skills
  • Process and project management experience
  • Ability to multi task – given interactions with multiple teams
  • 10+ years experience in banking, preferably in mortgage,  in strategy, project management, and sales & operations leadership roles
Req #: 160042469
Location: Columbus, OH US
Job Category: Project Management
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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