The primary responsibilities of the Associate – Operations Manager I position will entail all aspects of managing a department including: managing and mentoring existing staff, ensuring daily processes are performing as expected, developing and monitoring staff utilizing key performance indicators, leading various projects, handling escalated issues, analyzing and streamlining daily processes, responding to escalations and department inquiries from various sources, and any other day to day functions that are required as the department manager including but not limited to change management, cross functional impact, risk management, reporting and reconciliations. Additionally, the candidate manages multiple vendors within areas of Equity Analysis, Breach, Property Preservation and REO for both Mortgage and Home Equity portfolios.
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling (US and Canada Only) 1-866-777-4690. Please indicate the specifics of the assistance needed.