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Capital Markets Support Loan Specialist III - Jacksonville,FL

Job Description

A Pricing Analyst is responsible for the maintenance and pricing of all loans as well as answering pricing questions from our business partners.
As a Pricing Analyst you will be responsible for the following:
  • Providing excellent customer service by taking inbound calls in a call center environment
  • Accurately inputting loan data into a loan origination system
  • Providing accurate pricing to customers
  • Processing all pricing transactions, including pricing exceptions, while ensuring loans meet Chase guidelines.
  • Completing work requests accurately while maintaining expected department productivity goals
  • Analyzing loans to determine possible issues and then acting appropriately to fix the issues
  • Ability to work through frequent changes promoted by the mortgage industry and risk management
  • Compliance with safeguarding customer information and GAD requirements
  • Adhering to attendance guidelines & Code of Conduct  

Hours of Operation: Monday – Friday 7:45AM – 8:00PM (Rotating Shifts)


Schedule:  Scheduled hours will be variable, w/ overtime required when volume levels dictate.

  • Call Center & Customer Service experience is required
  • Minimum two years mortgage experience is required
  • Must be highly motivated, committed, and detail oriented individual
  • College diploma or equivalent work experience
  • Excellent data entry skills with a minimum of 55 wpm
  • Very strong mathematical skills.
  • Strong writing and verbal communication skills
  • Strong PC skills on Microsoft Excel and Word
  • Must be able to perform in a high pressure, time sensitive environment
  • Knowledge of pricing/registration/secondary marketing is a plus
  • Accounting experience preferred
Req #: 160029757
Location: Jacksonville, FL US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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