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Legal- Learning Training Coordinator (NYC)

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity.
The Legal Department of JPMorgan Chase & Co is responsible for the provision of legal services to the Corporation.  The department also includes the Office of the Secretary.
Legal’s Chief Operating Office establishes and executes the department’s objectives by driving and supporting management initiatives and providing centralized services and tools to members of the department.
Training Coordinator Job description
The Legal Learning team, a new department in the Legal Chief Operating Office, designs, develops and delivers innovative and custom learning and technology solutions to the Legal Department community.  Legal Learning is seeking a highly motivated Training Coordinator to support the department’s Legal Learning initiatives. 
The Training Coordinator is responsible for helping to organize and execute Legal Learning programs globally.  This individual will work closely with the Training Manager and the business to ensure the smooth and successful delivery of our programs. The Training Coordinator also is responsible for maintaining the organizations learning processes, procedures and calendars.
Key Responsibilities:
  • Supports Legal Learning Manager in organizing, executing and tracking Legal Learning programs globally, providing end-to-end coordination for all aspects of Legal Learning
  • Day-to-day planning and execution of classroom and virtual instructor-led programs as well as eLearning programs, including managing participant lists
  • Coordinates all logistics for programs, including booking rooms, audio/visual, liaising with the conference center on requirements, recording and editing, and food
  • Schedules internal speakers/subject matter experts and/or vendors and collects and ensures delivery of presentations for programs
  • Inputs and maintains accuracy of data in e-training platforms
  • Maintains department training calendar
  • Maintains department processes and procedures
  • Responsible for assignments and attendance
  • Primary point of contact for learner and systems questions and issues
  • Ensures adherence to applicable global processes and procedures to maintain consistent client learning experience across all programs
  • Implements measurement strategy, including collecting pre and post program evaluations, evaluation summaries, as well as monthly and quarterly scorecard reporting
  • Maintains and organizes electronic files on share-drive and project share point Produces metrics for management reporting, status reports and presentations using Excel, PowerPoint and Word
  • Proposes process improvements and enhancements
Qualifications of Successful Candidates:
  • Strong project management skills with meticulous attention to detail, timing, deadlines and organization
  • High degree of flexibility
  • Must be proactive- including escalating issues and proposing solutions
  • Ownership of quality product and product delivery
  • Ability to work independently and on a fast-paced collaborative team
  • Ability to manage multiple priorities and responsibilities
  • Driven, enthusiastic and positive “can-do” attitude
  • Superior teamwork skills and willingness to seamlessly back-up team members on the fly
  • Strong written and oral communication skills
  • Strong interpersonal and relationship building skills
  • Comfortable speaking to large and small groups
  • Ability to manage stressful situations
  • Flexibility in work hours as required by training programs
  • Proficiency in Microsoft Office applications:
    • Excel - proficiency with formulas (vlookup), pivot tables, filters, charts etc.
    • Word - proficiency with mail merge, formatting and templates
    • PowerPoint - proficiency creating and editing presentations with graphics, tables, and charts
  • Familiarity with financial services industry and/or the legal industry a plus
Req #: 160048306
Location: New York, NY US
Job Category: Legal
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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