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Program Management / Business Analyst Lead, ED

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


J.P. Morgan is a global leader in asset and wealth management services. The Asset Management line of business serves institutional, ultra high net worth, high net worth and retail clients through its Global Investment Management and Global Wealth Management businesses. With client assets of $2.4 trillion and assets under management of $1.7 trillion, we are one of the largest asset and wealth managers in the world.


J.P. Morgan offers expertise across wealth management disciplines to help clients advance towards their goals. By consistently keeping our clients informed, focusing on risk-adjusted returns and rapidly adjusting to tactical opportunities and risks, we stand by our clients through market cycles. J.P. Morgan's wealth management solutions are provided through the Private Bank and J.P. Morgan Securities Corporation.

The position is for Lead Technical Analyst on the KYC Program in the Private Bank Technology Group of JPMorgan Private Banking, based in New York.

The candidate will be leading a team of technical analysts and will be responsible for technical analysis and implementation of a large, global project. Candidate will work closely with the program manager, business stakeholders, technology project team, development team and other members, and will be involved in all stages of the development life cycle from requirements gathering to post-release support. 

As this is a senior position, candidates MUST have a track record commensurate with this opportunity, and a passion for creating large software systems. The ideal candidate will have the drive to take new software products from inception through delivery.  This is a great opportunity to join a highly talented team in a demanding and intellectually challenging environment where learning and growth is supported and actively encouraged.


Candidates MUST have project leading / team leading experience.  Agile Product Owner experience highly desirable.

  • Work with the Program Manager to manage product roadmap and backlog across globally dispersed stakeholders and manage expectations and relationships with senior business leaders

  • Work with the team to provide all information required by the developers to produce accurate estimates where possible in planning sessions

  • Interact with business users to produce appropriately detailed and accurate requirements and stories

  • Act as a lead and work with the team to deliver stories successfully

  • Work with and help other technical analysts & developers to take group responsibility and ensure that the team can deliver on committed objectives.

  • Ensure that stories are fully understood and any extra information required by the developers is fed back to them

  • Build subject matter expertise on business process, regulation and application functional expertise

  • Ensure team engagement and hands on participation in functional testing, investigation of issues and ensure the team is proactively engaged. 

Additional leadership responsibilities will include -

  • Provide leadership and mentoring to more junior Technical Analyst

  • Provide regular feedback to the team on performance and any suggestions or concerns in retrospective sessions

  • Participate as a member of the program leadership team, offering regular insight into views on how the program is progressing and providing recommendations on how to continually improve.

  • Work with team members to facilitate best practices in agile approach (i.e., BAs, Dev, QA disciplines)

  • Consider best practices and development standards when participating in designing solutions.

  • Manage a team of technical analysts with varying skillsets and levels of business and technical knowledge.

Additional qualifications –

  • 7-10 years minimum experience in technology business analysis and project leadership

  • Technical background

  • Flexibility to travel (up to 25%)

  • Experience in Agile, as well as other diverse methodologies

Req #: 160043979
Location: New York, NY US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

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