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CIB Operations (Derivatives Ops) - F&O Middle Office Representative - Chicago - Analyst

Job Description

F&O Middle Office require a motivated, experienced individual at Non-Officer level with proven client facing skills in the financial services industry to perform high-quality account management responsibilities for a number of external client relationships in regards to their operational / post execution servicing requirements.


The responsibilities of our Middle Office Representatives include the following:


  • Superior management of client accounts


  • Client liaison, education & advice


  • Product expiration management


  • Account discrepancy management (e.g. trades, commissions, brokerage, margins etc)


  • Clearing technology support (i.e. J.P. Morgan Markets)


  • Margining of client accounts for Cash & Securities


·         Pro-active / strategic approach to client account management (including MIS analysis / driving change)


·         Comprehensive KYC knowledge for Operations & Front Office servicing requirements of clients


·         Client education of changes / developments to the regulatory framework in the Derivatives Industry


·         Partnership with Client Services, Sales and other Middle Office teams across the Corporate Investment Bank for providing industry leading client experience


·         Leading initiatives for clients including scorecard performance production / communication on deliverables


                    Client visits, onsite training & service review meetings


  • Project work

An F&O Middle Office Representative should possess the following skills:


  • F&O industry knowledge (Ideally minimum 2 years experience)


  • Proven skills in delivering a professional face to our clients and taking ownership of issues through to closure


  • Detailed F&O / Cleared Derivatives exchange / product knowledge for global markets across all asset classes


  • Comprehensive understanding of physical delivery process for key Fixed Income, Currency, Equity & Commodity F&O products


  • Excellent interpersonal skills and be able to communicate across multiple aspects of the organization at various levels


  • Be a dynamic & proactive team player


  • Ability to identify process improvements that drive capacity, efficiency and control


  • Strong written and verbal communication skills


  • Ability to work accurately and effectively under pressure


  • Strong time management skills required to meet critical deadlines and prioritize


  • Strong PC & Industry application skills (e.g. GMI, Microsoft Office)
Req #: 160040499
Location: Chicago, IL US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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