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Vice President, Client Reference Data Manager

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at


The Data Steward role is responsible for gathering and documenting critical data elements (CDEs) within the External Parties Data Domain in support of the adoption of strategic reference data. The Data Steward ensures that all progress in the CDE Lifecycle is correctly documented and reported, and that any issues are promptly escalated and addressed. This role reports directly to the External Parties Data Domain Manager.



  • Define specific CDE business definition values, in partnership with LOB-aligned Data Domain Leads, Data Stewards, and/or business process owners within the External Parties Data Domain

  • Coordinate with business process stakeholders to ensure that the proper business context and impact are considered in discussions regarding specific CDEs

  • Collaborate with LOB-aligned Data Domain Leads and Data Stewards within the External Parties Data Domain to prepare the deliverables associated with each stage of the CDE Lifecycle (i.e., new elements, change requests, certification requests) for review and approval by the External Parties Data Domain Manager

  • Prepare materials for the External Parties Domain Working Group (DWG); document DWG decisions/discussions and update the DataBook tool accordingly

  • Track stakeholder sign-off within DataBook and escalate to the External Parties Data Domain Manager, if necessary

  • Report on status and issues with regard to the CDE Lifecycle to stakeholders as necessary

  • Define and collect data quality metrics for the External Parties data domain; identify key data quality issues, trends, and observations; collaborate with the Reference Data Chief Data Office’s Data Quality Metrics Lead/Data Quality Program Head  to report on metrics to senior stakeholders

  • Collaborate with the Reference Data CDO Data Analysis & Remediation Team (DART) to understand domain-specific data quality issues; assess implications for pace of progress on CDE Lifecycle within or across data domains

  • Provide guidance on how to use the DataBook tool to LOB-aligned Data Domain Managers and Data Stewards within the External Parties Data Domain


  • Bachelor’s degree and project management experience, preferably in managing cross-LOB/functional projects and collaborating with multiple stakeholders

  • Subject matter expertise with retail or wholesale processes, External Parties reference data, reference data operational processes, and data lifecycle activities is preferred but not mandatory

  • Strong analytical and problem-solving skills, with the ability to understand business and technical functions, process information quickly, and assess impacts to data elements

  • Excellent communication and relationship management skills

  • Highly organized, as the role requires keeping up with multiple workstreams in a fast-paced environment

  • Ability to prioritize and manage expectations

Req #: 160016368
Location: New York, NY US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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