Apply Now    

Global Compliance Operations - KYC Quality Testing Project Manager – Vice President

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

The Global Compliance Operations (GCO) organization provides management and oversight associated with operational support for Global Compliance including the development of operational centers of excellence for compliance functions which are operational in nature including: Alert Operations (Level 1 Alerts Disposition), OFAC/Client Screening, Due Diligence, Look Backs, Disclosure of Interest, Account Activity Reviews, Personal Account Dealing, and Licensing & Registration.  

GCO is responsible for supporting and leading aspects of the firm's Anti-Money Laundering (AML) program. The team works closely with the AML Program Management Office, Global Financial Crimes Compliance and the enterprise-wide control program teams to identify, remediate and track issues, and develop controls to sustain improvements as they are made. The company's responsibilities related to Anti-Money Laundering span every business, function and region - and apply to every customer and client of the firm.


The Global KYC Quality Testing team, located in strategic global locations, is responsible for sampling and testing the quality of client data, documents, and records for both JPMorgan’s new and existing clients to ensure compliance with the firm’s AML/KYC Policy and Procedures. The team coordinates closely with the LOBs to drive consistent application of the AML/KYC Policy and Procedures for all clients of the firm.



The KYC Quality Testing Program Manager is responsible for managing a team of Project Managers in leading the design, development, and delivery of a technology infrastructure and operating model to support the Global KYC Quality Testing team, including development of strategic processes, policies and infrastructure, and the disciplined execution of full project lifecycles.


Responsibilities include but are not limited to:


  • Defining and ensuring implementation of established objectives of the Quality Testing program
  • Managing a team of project managers, work streams, strategic projects and other program initiatives independently
  • Partner with colleagues across lines of businesses to plan and manage strategic and tactical projects and change initiatives
  • Communicate issues and progress effectively with Senior Management  through project implementation
  • Coordinate and direct cross-functional team activities
  • Research and document current environment and applying appropriate changes to support the business request/needs
  • Contribute to the translation of business requirements into functional design
  • Escalate project issues and risks appropriately
  • Participate in development and execution of a strategy; implement  tactical solutions to meet goals for a functional sub-group or a department
  • Apply independent thought and action on important department activities
  • Capture and communicate lessons learned from a project and  applying them to future business requirements
  • Bachelor’s degree, plus 5-8 years of operations, technology, financial or risk management experience 
  • Minimum 2-3 years Program Management work experience or experience in managing a team or group of Business Analysts and project managers

  • Anti Money Laundering, Compliance or Regulatory experience a plus

  • History of success working in a team environment

  • Strong decision making capabilities and the ability to identify problems and propose solutions, while acting with a sense of urgency

  • Proactive/self-starter with the ability to deliver value-added support to business partners in a dependable, timely and accurate manner

  • Demonstrates flexibility and willingness to accept new assignments and challenges in a rapidly changing environment

  • Ability to influence and drive organizational change, and effectively escalate and resolve issues

  •  Strong analytical, interpersonal and presentation skills, including oral and written communication skills and attention to detail 

  • Strong PC Skills including Microsoft Excel, Project, Access, Word, PowerPoint and other reporting tools


      Req #: 160021766
      Location: Brooklyn, NY US
      Job Category: Project Management
      Employment Type: Full Time
      Potential Referral Amount: 5000 US Dollar (USD)

      Apply Now    

      Join our Talent Community

      Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.

      Join Now

      Privacy Statement

      Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

      Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

      The firm invites all interested and qualified candidates to apply for employment opportunities.

      Need disability related assistance?

      If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling (US and Canada Only) 1-866-777-4690. Please indicate the specifics of the assistance needed.

      Keep in touch

      Not ready to apply? Leave your information with us and we will keep you up to date with new career opportunities.