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Corporate Responsibility Specialist - Government Relations - Washington DC

Job Description

At JPMorgan Chase, Corporate Responsibility is about how we conduct our business every day. JPMorgan Chase believes that using our strength and global reach, our expertise and relationships – and of course our access to capital – to support our clients and communities, invest in them and help them navigate a complex global economy, is our unique and fundamental corporate responsibility. The Corporate Responsibility (CR) department is responsible for the development and implementation of the firm’s CR agenda and initiatives by crafting goals, policies, and initiatives that align with and support the firm’s business strategies and operational objectives and support the communities where we do business. CR includes Global Government Relations and Public Policy, Global Philanthropy, Sustainable Finance and Social Finance, our Impact Investing business.

In order to best serve our clients, it is important to put in place a strong team to support efficient processes and operations. The Global Government Relations (GR) Specialist is based in Washington, DC, and will support senior members of the team, as well as their teams. Day-to-day responsibilities will be a mix of high-level support on GR issues; website and communication support; interaction with Congressional offices to facilitate resolution of constituent issues; and high-level administrative activities to support the work of the team.

This position is a combination of both project management and administrative support. The project management duties include providing analytical support to the team, managing constituent/agency inquiries, providing editorial assistance for communications to internal and external audiences, maintaining websites and databases, conducting internal surveys, supporting event preparation, and tracking project deliverables. Administrative duties include scheduling meetings and appointments, booking travel, processing expense statements and reserving conference rooms, and answering phones as necessary. The project management and administrative functions will require excellent organizational skills, confidentiality, initiative, sound decision-making, independent judgment and the ability to escalate serious or unique problems to higher levels.

Project Management Responsibilities:
• Act as liaison for the escalation of constituent/agency inquiries generated by legislators and government agencies at all levels.
• Monitor issues related to changes in business and regulatory environment, and research legislative and political developments as directed.
• Maintain distribution list (~9,000 subscribers), format, post online, and distribute GR Weekly Digest, Global Policy update for SCOs, and other employee communications.
• Prepare regular email distributions for government officials to communicate items of interest.
• Update JPMC Market Facts database.,
• Provide editorial assistance, draft PowerPoint presentations and other communications materials as needed.
• Provide meeting support and manage follow up tasks pending major meetings and events.
• Assist with event planning, invitation creation, RSVP management, etc.

Administrative Responsibilities:
• Telephone coverage and administrative support for GR team members based in Washington, DC.
• Proactively manage calendars and work effectively with other administrative assistants to coordinate/plan meetings and conference calls.
• Book travel arrangements and organize itineraries and briefing materials as needed.
• General administrative tasks may also include processing T&E expenses and invoices , faxing, answering phones, scanning, photocopying, shipping, handling mail, and maintaining internal and external email distribution lists.

Performance Expectations:
• Self-starter, ability to work in a fast-paced, collaborative team environment with colleagues across lines of business and around the globe.
• Tech-savvy, including web maintenance/design, PowerPoint, and Excel skills.
• Learn the key functions of JPMC lines of business and understand the importance of CR support of business needs.
• Strong interpersonal, written, and oral communication skills with the ability to produce high quality communications to individuals at all levels of the organization.
• Strong organizational and time management skills.
• Ability to work independently as well as part of the team to ensure that the needs of the group are always met and that adequate assistant coverage is provided to the group.
• Tasks, whether routine or urgent, are completed successfully and in a timely manner.
• Demonstrated problem-solving skills.
• Maintain familiarity with all policy and technology updates.
• Maintain confidentiality of information.
• Complete other administrative / general tasks as assigned.

  • Minimum 3 years senior administrative experience or other senior level support role (with high level ED or MD/SVP or equivalent).
    • Government or policy experience preferred.
    • Proven PC skills, highly proficient in web and database management and all Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
    • Knowledge of the following systems is a plus: Concur, ePurchase, and Travel Express.
    • Enthusiastic, self-motivated, effective under pressure, and flexible.
    • Able to work with minimal supervision, works well individually and in teams, shares information, and supports colleagues.
    • Solid organizational and time management skills.
    • Excellent verbal and written communication and interpersonal skills.
    • Excellent telephone skills (i.e., takes accurate and complete messages).

Req #: 160049766
Location: Washington, DC US
Job Category: Admin/Secretarial
Employment Type: Full Time
Potential Referral Amount: US Dollar (USD)

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