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Asset Management, J.P.Morgan Securities, Client Onboarding Manager, Vice President - New York, NY

Job Description

  • This position will report to the head of Client Onboarding for J.P. Morgan Securities and help support the Know Your Customer and Anti-Money Laundering program for J.P. Morgan Securities. 
  • Oversee all aspects of client onboarding function including development of strategic operating model, driving productivity, and assuring adherence to corporate and regulatory control standards.
  • Manage team's daily work volumes, within established deadlines, and in accordance with existing policies and procedures
  • Evaluate staff performance and provide feedback via informal discussions, quarterly/semi-annual performance meetings and the annual review process. Represent staff performance during semi-annual and annual Evaluation Committee reviews.
  • Focus on process improvements related to Client Onboarding with a focus on KYC/AML issues.
  • The position generally interfaces with Financial Advisors, Supervisory Management and Regional Directors in JPMS branches, and also with product management and middle office within the line of business. 
  • The role may make decisions independently but discusses unusual or complex issues with management. Ensure all policy required client documents/records are complete and accurate.
  • Meet with FA/CA teams and Client On-boarding partners regularly to ensure on-boarding expectations are met
  • Assist with audits and metrics related to AML/KYC.
  • Provides guidance to others on the line of business AML/KYC policy and procedures. 
  • Manages projects, including Know Your Customer client remediation, periodic client reviews and risk assessments. 
  • Evaluates methods, processes and risks, and recommends and supports implementation of improvements across the Client Onboarding lifecycle. 
  • Partner within JPMS as well as across other Lines of Business to provide support and guidance on strategic KYC initiatives.
  • Research, follow-up and resolve escalated on-boarding client issues and problems through effective interaction with clients, Advisors, product partners, legal, operational areas, and other partners in a timely and professional manner.
  • 7 + years of KYC, Compliance, Audit, Risk, Legal or other Control functions experience. 
  • Strong leadership and management abilities; must be able to think strategically. Solid communication, time management and interpersonal skills; must be able to diffuse conflict diplomatically.
  • Excellent judgment and decision making skills.
  • Experience with leading teams and working on strategic initiatives.    
  • Strong written and verbal communication skills are a must. 
  • Position to be located in New York / Chicago.
  • Bachelor’s Degree Required
  • JD Preferred


Req #: 150058457
Location: New York, NY US
Job Category: Customer Service
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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