The Consumer & Community Banking (CCB) Oversight & Controls organization’s primary function is to implement an effective control framework across the CCB organization, looking within and across the lines of business, to identify and remediate control issues. The CCB Key Matters Control Team is tasked with providing central Controls support for Programs/Projects established to address risk or control concerns related to key regulatory matters. The CCB Key Matters Control team collaborates with Program sponsors and business owners to ensure that risks are properly identified and controls are in place to mitigate risk and minimize financial, regulatory, and reputational exposure while maximizing customer and shareholder value. The team partners with all other risk and control disciplines, adding an additional line of defense supporting Compliance, Credit/Operational Risk, Legal and Audit.
The Control Analyst will be part of a team that provides support to a variety of key regulatory matters programs across the CCB organization and in certain situations across businesses outside of CCB. The analyst is responsible for understanding the subject matter and providing support to the Functional Control Officer(s) responsible for supporting the Program(s). The Analyst is responsible for shifting the business to a more proactive risk and issue identification culture. The Analyst validates controls, action plans, processes, and procedures. This role interacts with senior management and operational leaders, including other Controls counterparts, and requires a strong knowledge and demonstrated experience in controls and issues management, process improvement, and audit best practices.
· Assess processes in an end-to-end manner and drive testing efforts across multiple business groups and operational functions.
· Contribute to development and/or enhancement of Risk and Control Self Assessments (RCSAs)
· Examine the effectiveness of controls; assign appropriately substantiated control ratings
· Perform side-by-side observations, evaluate data, and execute re-performance testing methods
· Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions
· Participate in meetings with business owners at various levels of management, deliver testing results and support sustainable control enhancements; recognize opportunities to strengthen controls and improve operational efficiency.
· Accountable for meeting deliverables and deadlines
· Create and maintain collaborative relationships with our business partners.
· Exhibits professional skepticism; synthesizes data quickly and communicates analysis succinctly; utilizes critical thinking and analysis to influence and provide direction
· Bachelor’s degree or equivalent preferred
· 3-5 years experience in financial services industry with background in controls, audit, quality assurance, risk management, or compliance required; or equivalent subject matter expertise in a relevant business related function/operation
· Demonstrated understanding of internal control and risk management concepts with the ability to evaluate the adequacy of the business control environment
· Solid critical thinking and analytical skills
· Strong attention to detail and intellectual curiosity
· Excellent written and verbal communication skills; ability to present concise findings in a persuasive manner
· Self-motivated with a high level of personal initiative, ownership, and accountability
· Flexible, adaptable to shifting priorities; able to work in a fast-paced, results driven environment with limited to moderate supervision
· Effective time management and multitasking skills;
· Demonstrated interpersonal skills; exceptional collaboration and relationship building skills
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required
· Working knowledge of the Phoenix Operational Risk Management system and Application Lifecycle Management (ALM) software preferred
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
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