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Mainframe Production Support Analyst

Job Description

J.P. Morgan is a global leader in asset management services. As the Asset Management line of business in JPMorgan Chase & Co., we serve four distinct client groups through three businesses: institutional and retail clients through Investment Management, ultra high net worth clients through the Private Bank, and high net worth clients through Private Wealth Management. With assets under supervision of $1.7 trillion and assets under management of $1.2 trillion, we are one of the largest asset and wealth managers in the world.
 
J.P. Morgan Asset Management is a leading asset manager of choice for institutions, financial intermediaries and individual investors, worldwide. With a heritage of more than two centuries, a broad range of core and alternative strategies, and investment professionals operating in every major world market, we offer investment experience and insight that few other firms can match. With clear focus on managing client assets and delivering strong risk-adjusted returns, more than 650 investment professionals provides over 200 different strategies spanning the full spectrum of asset classes, including equity, fixed income, cash liquidity, currency, real estate, hedge funds and private equity and take leadership positions in America, U.K., Continental Europe, Asia, and Japan
 
Job Description:
 
We are seeking a Mainframe Production Support Analyst for the Mainframe Applications Operate Group in Asset Management. The individual will be responsible to ensure that the applications met their required service levels and are the most stable and best performing application in the industry.  She/he will be responsible to support process improvements to continuously improve the stability and performance of these applications.
 
Asset Management Infrastructure Application Services’ (AMIAS) is comprised of a global management team who specialize in:
  • Production Support (Application Services Delivery)
  • Technology Infrastructure Architecture and Engineering
  • Mainframe technology
  • End User Technology
  • Infrastructure Solutions Management
Responsibilities:
  • Application Monitoring
  • Application Tuning
  • Production Metrics
  • Problem Resolution
  • Release Management
  • Rapid Response
  • Remediation of Information Risk Gaps within PB applications
  • Business Continuity Testing
  • Support upgrades to the mainframe by performing weekend tech checkouts
  • Perform Business Continuity testing
  • Create and contribute to technical documentation
 
  • 7 + years of work experience of Mainframe application development work
  • 7 + years of work experience with COBOL, CICS, DB2, JCL, VSAM, Ezetrieve, Changeman, Abendaid, Fileaid and other support technologies
  • 3 + years of work experience with systems support and debugging
  • Knowledge of version and revision control practices and procedures
 
Preferred Skills:
  • Knowledge of ZEKE scheduler, a plus
  • Knowledge of AS400 , a plus
  • Knowledge of Sybase, a plus
  • Logical thinking and analytical ability
  • Strong interpersonal relationship and communication skills
  • Strong technical documentation skills
  • Ability to multi-task/change focus quickly
  • The ability to solve problems independently.
  • Strong verbal and written communication ability.
  • Knowledge of Financial Services Industry
  • College degree, specialized training, or equivalent work experience
Req #: 160037874
Location: Newark, DE US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

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