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Supplier Relationship Manager - Vice President - Global Supplier Services

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs.  With 280 team members in 11 countries, our Global Supplier Services (GSS) organization works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers.  Leveraging firm-wide buying power and controlling risk are consistent overarching goals.  GSS then ensures that the contracted goods and services can be obtained by our employees in an efficient, cost-effective manner globally.
The Supplier Relationship Management function within GSS partners with all lines of business to ensure that JPMC is realizing maximum value from relationships with third parties.  This involves design and launch of a firm wide program to strategically manage and govern these important supplier relationships as well as partnership with the Corporate and Investment Bank, Commercial Bank, Asset Management and Consumer Bank to help coordinate around these relationships when they are also clients to protect and potentially broaden and leverage them.
Reporting to the Head of Strategic Supplier Relationship Management in Global Supplier Services (GSS), the primary function of the Supplier Relationship Manager role is to partner with a Sourcing Executive, aligned to a set of categories of spend, to drive the implementation of the JPMC enterprise wide Preferred Supplier Program and the Strategic Partner Program, as well as firm wide processes to ensure front to back coordination across JPMC around these relationships.   This role will interact with Sourcing Executives, LOB stakeholders, as well as client coverage teams in all businesses who interact with companies in this category. 
Key Responsibilities
  • Help launch the Preferred Supplier Program and Strategic Partner Program and drive implementation of it with Sourcing and LOB partners
  • Partner with client coverage teams to understand which JPMC suppliers are clients of the bank and to coordinate with them and Sourcing around activities that impact these companies (leverage good things and mitigate negative ones)
  • Partner with both sourcing and client coverage to help drive holistic decision making around sourcing deals that optimize to both the cost and delivery management objectives of JPMC as well as client relationship
  • Perform all responsibilities in line with policies and procedures agreed with legal and compliance
  • 10+ years of relevant industry experience, ideally coupled with stakeholder management, commercial management, third party relationship engagement (client or supplier) experience
  • Proven track record driving a change agenda
  • Project management skills
  • Must be a confident leader -- possessing a strength of personality and intellect to gain the respect of demanding business heads and stakeholders
  • Excellent written and oral communication skills – as well as superior client relationship, engagement and influencing skills with
    • Internal stakeholders at all levels
    • Senior management
    • Front Office
    • External partners
  • Must have a collaborative and participative management style. Professionalism, sensitivity, discretion and sound decision-making skills allied with the ability to interact at all levels including senior executive level are essential
  • Able to operate in a complex, global and federated environment
  • Strong, creative problem solving skills – experience dealing with complex challenges
  • Ability to navigate politically sensitive situations achieving win win outcomes
  • Organized and structured working approach
  • Strong attention to detail
  • Ability to prioritize and multitask well under pressure


Req #: 160033210
Location: New York, NY US
Job Category: Project Management
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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Any information you provide is confidential and will only be viewed by our recruiters in an effort to fill open positions. In addition, the information you provide is subject to our privacy policy practices.

Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.

The firm invites all interested and qualified candidates to apply for employment opportunities.

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