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Global Compliance Operations - Risk and Control Assessment - Associate

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

The Global Compliance Operations (GCO) organization provides management and oversight associated with operational support for Global Compliance including the development of operational centers of excellence for compliance functions which are operational in nature including: Alert Operations (Level 1 Alerts Disposition), OFAC/Client Screening, Due Diligence, Look Backs, Disclosure of Interest, Account Activity Reviews, Personal Account Dealing, and Licensing & Registration.  

GCO is responsible for supporting and leading aspects of the firm's Anti-Money Laundering (AML) program. The team works closely with the AML Program Management Office, Global Financial Crimes Compliance and the enterprise-wide control program teams to identify, remediate and track issues, and develop controls to sustain improvements as they are made. The company's responsibilities related to Anti-Money Laundering span every business, function and region - and apply to every customer and client of the firm.


Global Control’s mission is to provide centralized oversight and a sustainable control environment for the GCO organization by creating a framework to monitor, escalate and remediate risks with appropriate urgency, accountability, and transparency.

Global Control will partner with critical stakeholders including Oversight and Control, Compliance, Technology and Audit to ensure alignment to firm standards. GCO’s operational risks and controls will be consistently evaluated on an ongoing and independent basis using a risk based approach to comply with regulatory requirements.


General Responsibilities:


The Compliance Operations Control Projects and Initiatives role is an associate level position responsible for executing key programs including but not limited to, the creation and maintenance of resiliency plans, monitoring the effectiveness of service level agreements (SLAs), the review of inter affiliate service (IAS) charters, and the defining of project plans for the implementation of system access reviews. It is the responsibility of the associate to align the objectives of the key control initiative programs to firm policies and regional regulatory requirements.

Job Duties:

  • Project manage, prioritize and identify key messages to present to management to drive change
  • Ensure GCO Controls programs are executed holistically and that critical handshakes between processes are identified and addressed completely
  • Provide strong thought leadership and communication skills in relaying GCO Controls information to global colleagues, stakeholders and staff
  • Execute against GCO Controls workstreams: risk and control self assessments, change management program across process migration, system migration, and document management (e.g. procedures and guidance documents, SLAs, IAS charters, and Resiliency Plans).
  • Understand and comply with regional and regulatory requirements pertaining to GCO when executing the testing of resiliency plans, SLAs, IAS charters, and system access management;
  • Identify control gaps within GCO wide programs and implement effective controls to close the gaps identified
  • Conduct gap analyses between differing GCO processes, at both a high and detailed level
  • Synthesize large amounts of information efficiently and effectively into clear and concise messages
  • Effectively partner with GCO stakeholders, Oversight and Controls and firm subject matter experts so as to effectively understand firm standards, polices and regional regulatory requirements
    • Bachelor’s degree and or relevant work experience require 
    • 3 to 5 years of relevant experience in AML, Compliance, operations, and project organization
    • Advanced understanding of internal control concepts
    • Ability to evaluate and determine the adequacy of controls
    • Experience in assessing end to end processes to identify operational risk 
    • Inquisitive and proactive in identifying risks and proposing solutions
    • Ability to work independently or within teams
    • Proven ability in meeting deadlines in a high-pressure environment
    • Must be proactive in identifying risks and proposing solutions
    • Strong problem solving skills
    • Ability to adapt to rapidly changing business environments
    • Experience meeting project deadlines 
    • Strong interpersonal and verbal/written communication skills with the ability to present complex and sensitive issues to senior management in a persuasive manner
    • Proficiency with MS Office (Outlook/Word/Excel/PowerPoint) advanced user knowledge of excel required
Req #: 160030279
Location: Brooklyn, NY US
Job Category: Compliance
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

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