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Technical Business Analyst / Product Manager, Global Technology Infrastructure - Service Automation

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
Global Technology Infrastructure (GTI) is a worldwide organization charged with delivering technology infrastructure - end user, compute, data, transport, instrumentation and facilities - to all lines of business in all regions of the world in JPMorgan Chase.
The Global Compute Services (GCS) Automation Team in GTI, is responsible for driving the automation strategy and execution for GCS.  The team partners with each GCS domain (Network, Compute, Storage, PaaS, etc) to deliver a data-driven, software-defined, straight-through provisioned environment which expands and contracts at the speed of the business need.
Key Responsibilities:
  • Manage projects, enhancements, bug-fixes and product delivery via Agile methodology and tools
  • Develop future product strategy and roadmap of automation
  • Create requirements documentation with use cases, business processes, technologies, user experiences
  • Conduct user acceptance testing (UAT) and change management of requirements
  • Drive product solutions by partnering with Stakeholders, Engineers and Developers
  • 5+ years experience as a BA role in Technology systems development
  • Ability to create detailed business process flows for current and proposed user scenarios
  • Skilled in carrying out user group sessions, gathering user requirements and implementation details
  • Efficiency in translating business requirements into technical specifications
  • Creation of test case scripts, scenarios, design and conducting UAT
  • Ability to develop strong client relationships within the extended GTI and Line of Business teams
  • Excellent written & verbal communication
  • Knowledge of SDLC, Agile, and Business Analysis methodologies and tools
  • Strong experience with MS Office suite, MS Visio, MS Word, MS Excel, and PowerPoint
  • Experience with influencing enterprise-scale distributed technology solutions
  • Highly organized and experienced in managing multiple tasks under pressure
  • Strong critical thinking and problem solving skills
  • Bachelors Degree 
Req #: 150089144
Location: Jersey City, NJ US
Job Category: Technology
Employment Type: Full Time
Potential Referral Amount: 5000 US Dollar (USD)

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