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Global Compliance Operations - SAR Quality Testing Compliance Officer

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at
The Global Compliance Operations (GCO) organization provides management and oversight associated with operational support for Global Compliance including the development of operational centers of excellence for compliance functions which are operational in nature including: Alert Operations (Level 1 Alerts Disposition), OFAC/Client Screening, Due Diligence, Look Backs, Disclosure of Interest, Account Activity Reviews, Personal Account Dealing, and Licensing & Registration. 
GCO is responsible for supporting and leading aspects of the firm's Anti-Money Laundering (AML) program. The team works closely with the AML Program Management Office, Global Financial Crimes Compliance and the enterprise-wide control program teams to identify, remediate and track issues, and develop controls to sustain improvements as they are made. The company's responsibilities related to Anti-Money Laundering span every business, function and region - and apply to every customer and client of the firm.
The Quality Testing (QT) Team is an integral part of the Controls environment within Global Compliance Operations and is responsible for conducting a continuous analysis against internal procedures and regulatory requirements to ensure quality, completeness, and accuracy. 
The SAR Quality Testing ("QT") Team within the GCO organization is centrally managed and conducts sample reviews of Suspicious Activity Reports (SARs) filed and cases closed by the Firms’ SAR filing units.  The primary purpose of the QT review is to ensure SAR filing quality by reviewing and testing SARs against Financial Crime Enforcement Network (FinCEN) and internal standards and ensuring cases closed have appropriate rationale documented to support a non-SAR filing. 
The SAR Quality Testing Associate will be responsible for analyzing SARs filed and cases closed by the Firm’s filing unit investigators, ensuring quality and sufficient rationale are evident in the SAR/case.  The Candidate will identify and document issues to management who will in turn provide feedback to the filing units. 
The Candidate should have the ability to analyze sensitive, complex investigations with large amounts of data and conclude that all pertinent information was parlayed into the SAR, validating all information entered was accurate.  For cases closed without a SAR filing, the Candidate should be able to analyze the case comments and details and appropriately disposition by utilizing analytical skills and research work.  The Candidate will operate under the supervision of the Compliance Manager and may receive guidance from Senior Compliance Management.
Responsibilities include:
  • Interpretation of SAR QT standards, guidelines, policies and procedures
  • Based on interpretation of FinCEN, Filing Unit and SAR QT standards, make risk based determination through QA (quality analysis) whether cases were properly closed by filing unit investigators
    • Ensure data and information related to SARs has been accurately collected and documented, including but not limited to:
    • Any relevant account and transaction data
    • Customer demographics
    • Analysis and detection of process defects
    • Cause and effect of defects
    • Recommend solutions and/or corrective action to repair defects
    • Assurance of overall quality, accuracy, and compliance with tier one process and procedure
    • Review of all discrepancies or newly discovered trends with QT Managers in GCO SAR QT for proper disposition and potential amendment to procedure
    • Forge relationships and points of contact with members of the Quality Testing team  and SAR Filing Units
    • Effectively communicate with key points of contact to ensure the fluid sharing of information and feedback across pertinent teams
    • Participation in development of production and quality goals
      • Meet or Exceed set production and quality goals
    • Maintain the highest level of confidentiality throughout the QA process, disclosing only pertinent information to key stakeholder
  • 2-4 years of experience conducting AML investigations, SAR filings and analysis and review of financial transactions across multiple lines of business
    • Expertise may also include: Audit, Control, Risk, Fraud, and Research
  • Strong research, analytical and comprehension skills, with ability to analyze large amounts of data
  • Proven ability identifying key risk factors and issues/defects and recommending solutions
  • Demonstrated experience adhering to controls and compliance standards
  • Bachelor’s degree in Finance, Economics, Forensic Accounting, Criminal Justice (focusing on financial crime) or equivalent work experience
  • Working knowledge of AML and Fraud typologies, and FinCEN, BSA and PATRIOT ACT statutes
  • Strong Communication skills including written, verbal, and interpersonal
  • Strong analytical and research skills
  • Results-oriented Team Player
  • Ability to multi-task and meet deadlines against a high volume work schedule
  • Must be detail oriented, well organized, and a self starter
  • Intermediate level skills working with the MS Office suite of tools, with an emphasis on Excel and PowerPoint
  • Working knowledge of MS SharePoint
Req #: 160018395
Location: Brooklyn, NY US
Job Category: Compliance
Employment Type: Full Time
Potential Referral Amount: 3000 US Dollar (USD)

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