JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at http://www.jpmorganchase.com/.
Finance Reference Data (FRD) is responsible for providing a wide range of Finance and Accounting services to Business and Finance clients globally. Services include managing all aspects of core Financial Data Dimensions including Legal Entity, Business Unit, GL Account, Product, and Data Source. The FRD team performs transaction processing for add/change/close requests, provides data content analysis & mapping support across all Lines of Business, supports cross-firm project efforts related to Business, Regulatory, and Conversion events, and engages in a variety of support activities (Re-engineering, Production Support, Process/Policy/Procedure Management, Metrics Reporting, Controls, and Service Support).
FRD Support Services is the centralized group in Finance Reference Data for FRD issue management, as well as FRD Control and Compliance, SharePoint, Website, Training, and Communication requirements. The team also provides Level 2 Support for FRD Client/Help Desk questions.
In this role, the individual will be providing operational management and support with responsibilities including the following:
Provides FRD Control and Compliance Support
Works on SharePoint Requests/Needs
Answers Level 2 FRD Help Desk questions
Assists with RDI Onboarding
Facilitates the daily FRD Production call
Maintains the Open Issue Log tracker
Assists with the Annual Business Unit and General Ledger Account Purges
Supports FRD Business Resiliency
FRD Website Support
Maintains and provides FRD Training
Supports FRD Certifications
Assists with SDM Admin duties
Represents the team in group client meetings to facilitate issue resolution
Position has the authority to implement operational changes to resolve issues. This activity encompasses gauging the severity of the issue and its impacts, determining an appropriate solution, and implementing the resolution.
Independently assess when and what type of messaging is needed for issues, changes to the system, or other system details and craft communications to key parties
Manage the WRM process, create op models for the process, and lead the monthly operate release process
Bachelors degree in MIS, Finance or Accounting
3 plus years professional experience with at least 1 year of related finance and accounting experience
Strong problem solving ability and analytical skills required
Detail oriented and precise
Must be able to effectively prioritize and multi task
MS Excel, MS Access, SQL, and SAP knowledge desired
Must be flexible (capable of team work and independent effort) within a virtual team that encompasses different locations, countries, and time zones.
Proactive, independent and self-managing
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
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