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Finance Operations - Credit Risk Middle Office

Job Description

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.4 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at

Risk Core Operations (RCO) supports the credit approval and decision making processes for Credit Risk Management (CRM). RCO is actively involved in the analysis of credit data and risk metrics in addition to identifying trends and issues which may impact the bank’s ability to manage credit risk.

The purpose of Risk Core Operations is to establish and maintain a common approach to controls and operational workflows across the risk management infrastructure in support of Corporate Investment Bank. Risk Core Operations provides operational support for Credit Risk Management which includes the following functions: Exceptions monitoring, reading and interpreting complex legal loan documentation, working closely with the deal transaction coordinators and credit risk team from JPMC, in addition to creating, amending and cancelling credit facilities.

A team member in RCO is expected to deliver on the following specific tasks and requirements:

Description of Responsibilities:

  • Provide operational support for CRM by performing various functions including line facilitation/maintenance
  • To ensure accuracy performing daily work functions and tasks
  • Non-disclosure of client information by preserving client confidentiality
  • To manage workflow for tasks, queries, and issues using various Credit owned systems (i.e. OTM, ARC, RBRM, Workflow, etc.)
  • To achieve daily, weekly and monthly volume targets
  • Ensure adherence to service level agreements, internal metrics & firm wide policies
  • Ensure work is completed to the highest standards and seek opportunities to identify areas for process improvements and added controls
  • Partner with RCO onshore and offshore teams in EMEA, NA, and Asia regions
  • Participate in UAT (user acceptance testing) on enhancements and changes to CRM systems; including analyzing the impact of enhancements on RCO reporting
  • Participation in process improvements and automation/enhancements to current activities/tasks
  • Follow and assist with the maintenance of standard operational processes
  • Anticipate and understand issues, and escalate appropriately for timely resolution
  • Other duties as assigned
  • BA or BS degree preferably in Finance / Business
  • Minimum of 1-3 years of work experience, preferably in operations / banking industry
  • Basic knowledge of investment banking products preferable, but not required
  • Prior experience working in a middle office or back-office team a plus
  • Strong skills / knowledge of MS Office Products (e.g. Excel, Outlook, etc.)
  • Strong analytical, prioritization and organizational skills
  • Excellent communication and interpersonal skills
  • Team player with ability to work with colleagues in a collaborative manner, as well as ability to manage prioritization
  • Flexible; ability to work as needed in order to meet business demands
  • Able to work accurately and effectively under pressure
  • Effective time management skills
  • Excellent client focus and customer care working practices
  • Controls Focused
  • Self-motivated with good problem solving skills
Req #: 160044572
Location: Newark, DE US
Job Category: Accounting/Finance/Audit/Risk
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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