About J.P. Morgan Corporate & Investment Bank
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $18 trillion of assets under custody and $393 billion in deposits, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Transactional Client Service Specialist - TS Client Service LATAM (TCSO), Tampa
Client Service employees act as the point of contact for internal and external customers within our Latin American Market. They receive inquiries from customers in need of information, service assistance and problem resolution. They ensure that issues are addressed appropriately, accurately and in a timely fashion.
As a Client Service Specialist you will:
▪ Interface with clients
▪ Uses thorough product knowledge to resolve unique or challenging issues on an individual needs basis
▪ Escalate when necessary
▪ Analyze client disputes
▪ May maintain issues logs and may prepare monthly reporting
▪ May serve in a team lead capacity
▪ Prepare standard client portfolios, reports, statements and correspondence for a variety of recipients
▪ Maintain issues logs and prepare standard monthly reporting
Please note that J.P. Morgan will not accept unsolicited approaches or speculative CVs, nor will J.P. Morgan be responsible for any related fees, from Third Party Firms who are not preferred suppliers.
The firm invites all interested and qualified candidates to apply for employment opportunities.
If you are a US or Canadian applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us by calling (US and Canada Only) 1-866-777-4690. Please indicate the specifics of the assistance needed.