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Asset Management, GWM, Cash Operations CPI Support, Project Analyst (Newark, DE)

Job Description

About JP Morgan Asset Management
J.P. Morgan Asset Management, with client assets of $2.4 trillion, is a global leader in investment and wealth management. Its clients include institutions, high-net-worth individuals and retail investors in every major market throughout the world. The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.

Our Business
Private Bank Operations supports the JPMorgan Private Bank, the world's premier service provider for ultra-wealthy individuals. Our goal is to help these affluent individuals across the globe optimize their wealth, after taxes and across generations. Located in Newark, Delaware, the 400 members of Private Bank Operations provide end-to-end support for all aspects of the client banking experience, working closely with sales, service, and product specialty groups.

Position Summary
Private Banking Operations is currently looking to hire qualified candidates to fill an open position within The Service Support area within Private Banking Cash Operations.

Key Responsibilities
• Provide first level support for our Cash Operations systems (CPI, PBIS, Outgoing Payment Tool).
• Monitor the system for issues
• Analyze and responding to reported issues including timely follow-up
• Partner with technology to determine issue root causes
• Identify issue trends and systemic issues requiring strategic solutions
• Log issue details and communicate on issue status.
• Participate in special projects including analysis and reporting.

This position will have frequent communication with our front office, Client Services, as well as internal and external service providers.
Skills required:
  • Detail oriented
  • Strong organizational and analytical skills
  • Strong people skills
  • Adapts to a rapidly changing business and technical environment
  • Strong resilience when working in high pressure, deadline oriented environment
  • Proficiency in Word, Excel, Access & PowerPoint. Ability to create flow charts and document process.  
  • Strong examples of multi-tasking and prioritizing effectively
  • Successfully works independently as well as in a team setting
  • Strong oral and written communication skills
  • College degree or equivalent work experience
  • Must be able to work Until 6 pm EST on a daily basis.
  • Asset Management knowledge is a plus
  • CPI / PBIS / OMNI / Authorities knowledge is a plus
Req #: 160040347
Location: Newark, DE US
Job Category: Operations
Employment Type: Full Time
Potential Referral Amount: 0 US Dollar (USD)

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